I just purchased Adobe CS4 Web Premium. Everything seems to have loaded and Photoshop works. However, when I try to open AI it begins until it gets to Initializing Plug-ins, then it stops, never finishing to open. What can I do to remidy this problem?
{Renamed by MOD}
Hi there,
Sorry to hear about this issue. CS applications have been discontinued and is no longer compatible with today's operating systems. I am afraid attempts to troubleshoot the install could result in it becoming unusable.
Please take a look at this help article: https://helpx.adobe.com/illustrator/system-requirements-old-versions.html#main_Illustrator_CS4_system_requirements
Also, as Monika mentioned above, as of 9 January 2017 Creative Suite is no longer available for purchase from Adobe. I would suggest that if you can return the product and get your money back. We strongly recommend upgrading your software to a newer version that is supported, that way, we can provide you tech support and access to the latest updates and bug fixes.
Please let me know if you have any questions.
Regards,
Srishti
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
AdChoices