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Participant
October 21, 2011
Question

Illustrator CS5 Error - "Not enough memory to save the file"

Hey guys,

I'm experiencing difficulties in exporting website from .AI to .PSD using Illustrator CS5.1 under Windows7 Home Premium 64bit. The error message says "Not enough memory to save the file".     


I can assure you that i've got enough memory for scratch disks and my computer is powerful enough to handle this operation. The funny thing is that i am able to export the very same .Ai file using Illustrator CS5.1 under Windows XP 32bit on different PC.

I've tried to find a solution online, but it gave no satisfying results so far. So, i think the problem comes from the operating system, but i don't know how to fix it... any suggestions?

Thanks, Steve.

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15 commentaires

digitalartzd39835608
Participant
August 3, 2016

I had this same issue on Mac OSX with Illustrator CC when trying to export to EPS. I had to un-embed the fonts and convert to outlines before it would work. I believe it was a font permissions issue that was causing my problem.

Participant
August 16, 2012

I was having this issue with any file over 150dpi. I am using CS4.

After unchecking the Anti-alias checkbox during the export options the file saved correctly at 300dpi.

I was suspicious at the error saying I do not have enough RAM.

I have 16GB. What do you mean I do not have enough RAM!?!?

OS: Win 7 Home Prem 64

CPU: i7 2600k (O.C. to 5.4 GHZ) liquid cooled via AquaComputer Airplex 360 with Lang D5 pump.

MOBO: ASUS P8 Z77 V-Pro

RAM: 16GB Corsair (O.C. 2100)

HDD: Dual WD Caviar Black 1TB.

GPU: ASUS Direct CUII 6970 2GB RAM (Liquid cooled via EKWB VGA block)

Case: Cooler Mater HAF 932

Larry G. Schneider
Community Expert
Community Expert
August 16, 2012

CS4 is a 32bit application and as such cannot access more than 3GB of memory. How much you have installed doesn't make much difference. If you want to use more memory, you will have to jump to CS6 which can be installed as a 64bit app.

Participant
June 18, 2012

If you're using a video illustrator preset, there are actually two artboards. One is the 1080p or whatever frame, and the other is the huge whatever frame around it. Be sure to select your 1080p or video artboard first before saving for web, and that could help. If that is actually the issue you're having.

Godspeed.

July 8, 2012

I'm having the same problem! I'm using a circle with a gradient, but when I try to revolve it, it says "The operation cannot complete because there isn't enough memory (RAM) avilable." I know I have enough RAM and it's weird because I was able to manipulate objects and copy and paste things earlier, but I can't now.

Participant
April 10, 2012

Just uncheck the AntiAlias box when you go to do the export and it will work.

Dana0311
Participant
April 10, 2012

Hi, I have the same issue on a Mac. I can't export to

layored psd from Illustrator CS5.5 running 10.7 I have tried deleting all preferences and I am still stuck. I did try unchecking the anti-alias also. Does anyone know of a work around? Thank you

Known Participant
February 20, 2012

I have the same issue. The only way I was able to export from Illustrator CS5.5 to PSD was to uncheck Antialias.

HD space for scratch disks is NOT an issue. My primary has 450GB free, and my secondary has 900GB free.

I'm running an i7 (Sandybridge) processor, and running 16GB RAM.

I am running Windows 7 64-bit.

My file is onlty 1024x768 and no object is larger than that, so the dimensions are not the issue for me either.

This did NOT happen in CS5, only after I moved to CS5.5 (which was actually a clean install after I uninstalled CS5).

There is most certainly some sort of bug.

February 16, 2012

I had the same problem and made an interesting discovery:

If there is any object in the document that is wider or taller than 2048 pixels, Illustrator will give this error. Even if the object is smaller than that (for example 1600x1600 pixels) to start with, and your export resolution (i.e. 144dpi) will make that object bigger than 2048 (in that case 3200x3200 pixels), Illustrator will just say "NO WAY".

I don't know why this is - just found out by trial and error.

If you have problems, try deleting objects that are bigger than 2048 pixels wide or high and it will work.
For the bigger objects, you might have to find a different solution to convert it to Photoshop.

PLEASE NOTE: even if an object inside a Clipping Mask is bigger than 2048 pixels, it will not export to a PSD.

Participant
January 22, 2012

**** Try to free enough Space on you HDD (Hard Disk Drive), upgrade your RAM, Always clean up your dive, choose the processor designed for graphic designing and set-up your PC into BEST PERFORMANCE  under the personlize settings... Hope this will help cause this issue helped me...

OR - if you are making a large sized project lay-out it into 20% - 50% smaller and Proportioanally and after the project is done print it according to your deisired size of file....

Participant
January 22, 2012

Uncheck the Anti-Alias box and Voila! That worked for me.

Participant
January 16, 2012

One thing to check:

Make sure 'Use Artboards' is checked in the original save dialog box. That's the checkbox at the bottom left of the export dialog below the exported file name.

This problem plagued me for months until I realised Illustrator is trying to export the ENTIRE document edge-to-edge and not cropping it down to the artboard.

Hope this helps someone.