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Illustrator CS5 windows not rendering correctly

Guest
Aug 09, 2017 Aug 09, 2017

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I'm working in Adobe Illustrator CS5 on a Windows 10 machine. All of a sudden, many of the internal windows in the program aren't rendering properly. For example here's what comes up when I try to create a new file: Screenshot.jpg

Windows tied in to Windows Explorer (Open, Place, etc.) work fine. Preferences windows won't open at all, freezing the program, but hitting Esc puts everything back to normal. I've completely reinstalled all of CS5 (Illustrator/Photoshop/InDesign) and the problem persists. Help?

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Adobe
Community Expert ,
Aug 09, 2017 Aug 09, 2017

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Guest
Aug 09, 2017 Aug 09, 2017

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Didn't work.

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Community Expert ,
Aug 09, 2017 Aug 09, 2017

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Two ideas that MAY work to install and/or run old programs in Windows 10

-RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window

-or Run as Administrator http://forums.adobe.com/thread/969395 to assign FULL Windows permissions may help... says Encore, but sometimes required for ALL Adobe programs (this is NOT the same as using an Administrator account)

Owners of old programs simply have problems with Windows 10... none of which is Adobe's fault... Adobe did not change your old program to make it stop working... Microsoft changed their operating system and THAT is why your old program won't work, not because of anything Adobe did... Also... every time Microsoft issues a Win10 update, there is the risk that an old program that HAS been working after the initial Win10 upgrade will STOP working... bottom line, old programs require a matching old operating system

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Community Expert ,
Aug 09, 2017 Aug 09, 2017

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did you successfully reset your preferences?

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