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Participant
May 16, 2012
Question

Illustrator CS6 - Lagging - extremely slow!!

  • May 16, 2012
  • 45 replies
  • 124991 views

Has any one experinced CS6 Illustrator lagging and responding extremely slow. For example if I try to move a vector graphic it takes a few seconds before it re-freshes and updates. That goes for about everything re-sizing, moving, editing.....

I know it's not my computer. CS5 worked great. My computer is a Mac Pro running with 16GB of ram and solid state drives.

Any one have any suggestions??

This topic has been closed for replies.

45 replies

Known Participant
December 25, 2018

Hi I have the same problem with Illustrator CS6. Overnight (no changes in the machine i am aware of) copying a set of drawings in an 325k file (just vector not embedded bitmap) to the clipboard takes 3 minutes instead of the usual 5 second, and the machine display a message

Filename @150% (CMYK preview)

or

Filename @150% (RGB preview)

This is win 10, all updated, 32 GB of RAM, reboot did not help, I did optimize window and i tried to cut and paste the artwork in a different file with no success

HELP !!!!!!!!

Participant
March 28, 2018

I had the same issue and realized it occurred after I had set up a keyword command for dictation.

It resulted in an extreme lag, unresponsive commands, and strokes created while hovering with pen or mouse.

I changed those settings in my Mac (by unchecking "enable dictation keyword phrase") and the AI issue was resolved.

Archetects
Known Participant
August 24, 2017

After upgraded my PC with better resources there is improvement, now remain to purchase a good graphic card and i think our most big problem is that we use integrated or gaming graphic card instead of the one special made for this type of applications like Nvidia Tesla or Quadro.
Did someone have this types of graphic card to test with AI?

JNBX
Participant
January 2, 2018

I got a Nvidia 1000M and i7-6829 and 16gb RAM and it's barely useable. I've tried all tricks here and still same laggy hell.

Previous rig I had got 2x1080 Nvidia and a monster cpu and there it was the same problem so I don't think the solution is to throw expensive hardware at it.

Archetects
Known Participant
January 13, 2018

Well the truth can be like this, slow app + slow work = long term subscribers.

Participant
August 24, 2017

After trying everything on this list, and some disabling of navigator and playing with preferences, NOTHING WORKED...

But i did solve it! but uninstalling and installing previous verion cc 2015   oh well..

Participant
April 24, 2017

Some tips that have helped my lagging Illustrator issue (I previously posted a couple days ago):

- I was using many Adobe PDFs in my Illustrator file, which are much larger in size -- Instead: using JPG, PNG or copy/pasted Vectors are much smaller (I am working on a portfolio which includes mockups and various types of files)

- Saving, Closing and Reopening your Illustrator file seems to 'refresh' it a bit, making it run smoother

Hope this helps!

Participant
April 22, 2017

I believe it has to do with how large the Illustrator file you're working on is, which is affected predominantly by the images you import into it. When I begin a new Ai file, the program works quite seamlessly. When you're working in strictly a vector file, it too runs pretty smoothly. However, when completing bigger projects and importing image files (whether Adobe PDF, JPG, PNG, etc), Illustrator starts to run extremely slow. I am having this problem while working on my portfolio, which includes various file types, including large image files.

I don't have a solution at the moment, but I wonder if there's a way to shrink image file sizes that you import into your Illustrator file? Almost like using a 'zipped' version in your document as you work? If anyone knows if this is possible or has additional help, do tell!

I too find it very nerve wracking to work when EVERY task/move in the program includes a 5-10+ second spinning pinwheel.

Question -- Has anyone actually had these issues while working in a new/small/vector-only file? I haven't. The lag only comes when I'm working on extensive files.

Also, specs:

MacBook Pro w/ Retina (13 inch) - bought NEW Jan 2015

OS X El Capitan - Version 10.11.5

Processor: 2.6 GHz Intel Core i5

Memory: 8GB 1600 MHz DDR3

Startup Disk: Macintosh HD

Graphics: Intel Iris 1536 MB

Hope my input helps anyone pinpoint the problem!

ferdi_
Known Participant
April 26, 2017

No need to shrink the images. Best way is saving all of them as EPS format and place it without embedding the image. You will see pictures pixelated, but earn a lot of speed in you work. (My english is basic, hope you understand what I meaning). Good lukc!

b3achouse
Inspiring
March 21, 2017

I had the same problem when I moved to a MAC PRO. The AMD cards don't give any GPU help. Turn off hardware acceleration. The good thing is the xeon CPU is fast enough to move reasonably heavy files around.

ferdi_
Known Participant
March 24, 2017

I use Illustrator since 2001, so I can tell you all, never before was so shame to use this program and still is very slow to respond all request as designers we need in 2017.

J&J DELIVER NA
Participant
March 20, 2017

Several Changes Made The Difference!
Read: Improve Illustrator performance on Windows

The article is thorough and covers EVERYTHING!

  1. Changed Virtual memory Settings:
  2. Optimized Windows
  3. Increased Available memory
  4. Hide Layers and remove Thumbnails!
  5. Hide Navigator Panel
  6. Hide Links Panel ( That really fixed mine )
  7. Restart the computer - ID'd excess startup apps - and disabled

Good luck and happy illustrating!

Tintart
Inspiring
March 9, 2017

It is shame, that adobe "support" is limited to "make new user account" and "please upgrade to latest version".

In my case Illustrator causes serious performance impact on everything. Every other program gets sluggish. Temporary helped installing older version of product, but after a day or two - problem gets back again. So I've found different solution, which also have it's flaws - installing alternative software Affinity Designer. So far no impact on performance.

I wil try the trick with colour space and printer though...

Archetects
Known Participant
March 12, 2017

Try this solution it works good i found recently and i see someone suggested before but i did not pay attention.
So after you start AI before open any document turn off in settings GPU Performance and begin your work.

This problem is related with GPU of the video card i hope they will find a solution to improve it in future releases.

Tintart
Inspiring
April 3, 2017

Thanks. It seems to work for only few minutes. Have no idea what causes it. I was even chcnaging the graphics cards between nvidia 960 and 770 - same results.

However setting the default printer to pdf creator boosts the performance. So far best method.

Participating Frequently
November 10, 2016

I think I've found the cause why the system is becoming slow....well, in my setup. I think It's because o the Wacom tablet(intuos pro). When I unplug the tablet I don't have unworkable slowdown. It slows down a bit, but I still can work on a decent speed.

davidicus
Inspiring
November 10, 2016

interesting. wish that was my problem. no extra peripherals at all. Illustrator crashes lately too--i think it gets confused which tool is selected. auto backup hasn't worked. very frustrating. Illustrator feels more amateur than i remember it ever feeling.

Participating Frequently
November 12, 2016

MMM...I'm not sure...did some severe testing, but I guess it's not a Wacom issue after all. However the 'fullscreen' option does increase performande and reduces the lagginess. I'm getting insane!