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Participant
December 29, 2016
Question

Illustrator CS6 - legacy Java SE 6 runtime?

  • December 29, 2016
  • 4 replies
  • 32131 views

I am currently trying to get my Illustrator CS6 to open but for some reason, I kept getting this message:

I had reached out to Adobe Help but they were useless as they kept saying to post the problem here, despite that I need to use Illustrator CS6 NOW!! I have a client that asked for a design that required me to use illustrator but now because I need to wait for the answer, I will have to tell my client that her design will be delayed because of technical difficulty.

Extra Information:

- Operating System: MacOS Sierra

- Version 10.12.2

- Java: Version 8 Update 111

This topic has been closed for replies.

4 replies

Legend
December 30, 2016

They will not be flexible about it, since that would make the people who found the money for subscriptions, because they were told and believed there would be no support, unhappy...

Legend
December 30, 2016

You do realise that CS6 is out of support now...? This means Adobe won't talk to you about it.

Participant
December 30, 2016

They should be flexible about it - I dont have money to do the subscriptions so I stick with my CS6 since that doesnt require me to chuck money that I dont have...and it still works on my laptop no problems, minus the java issue...

Participant
July 10, 2017

Their flexibility is directly proportional to the amount of money they are receiving from you RIGHT NOW, which, from people like you and me, who refuse to get strong-armed into paying a monthly fortune for a dizzying array of programs we will never use, especially since we paid a small fortune for the suite we already own, is nothing. Adobe is like any other large corporation, they care as much about you as you do about them.

Jacob Bugge
Community Expert
Community Expert
December 29, 2016

darkmdartist,

You should be able to get round the issue altogether without the legacy version (and its security implications), by following this:

http://oliverdowling.com.au/2014/03/28/java-se-8-on-mac-os-x/

It is even more thoroughly described in this thread, see post #3 on by gator soup:

https://forums.adobe.com/thread/1706469

Monika Gause
Community Expert
Community Expert
December 29, 2016
Participant
July 4, 2018

Monika Gause,

Perfect. I had the same issue with my Illustrator after restoring my (Yosemite) time machine backup, from my HDD to a new SSD. This installation worked perfectly.