illustrator CS6, PDF converting dialog box

Forum|Forum|8 years ago
December 8, 2017
1 reply
368 views

All the sudden, pdf/x-4 (including 2 other options at the bottom) standard preset is disabled from the dialog box in illustrator CS6.

How can I enable back to the original preset... Please HELP!

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[Moved from Premiere Pro CS6 to Illustrator... Mod]

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Monika Gause

Community Expert

"All of a sudden" means? since 5 minutes? Yesterday? Last week? Since you updated the system?

What's in the file?

D

dinnyl25207657Author

Participant

It seem to happened after I changed to a new Admin. User Name few days ago.

Nothing unusual about the file, mostly few lines of text which was created before I changed to the new admin name. I noticed all other Illustrator files's PDF dialog box appear same way missing/disabled the last 3 PDF options.

Thanks!

Monika Gause

Community Expert

Then it looks like something in the user folder is wrong.

Maybe you just need to reinstall those PDF presets.

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