Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

illustrator CS6 slow down with text tool

New Here ,
Apr 18, 2019 Apr 18, 2019

Every time I have to create our change text, illustrator stop working! sometimes takes more than 2minutes until I can work again.

I have Adobe CS6 running on a Imac Retina 5K, 27-inch with core i7, and 16GB memory, and I have Mojave installed

Can any one help me?

thanks

Nuno

512
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Community Expert ,
Apr 18, 2019 Apr 18, 2019

Illustrator CS6 is not supported under Mojave (or indeed and Mac OS past 10.10). That said, are all your fonts ok? Does Font Book show any errors?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 18, 2019 Apr 18, 2019

threes no erros in my font book

I have already deleted all fonts and nothing change.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 18, 2019 Apr 18, 2019

Hi, try to follow these steps

  • Open Font Book
  • Select All (cmd + A)
  • File > Validate Fonts...
  • Top left dropdown menu to 'Errors'
  • Tick > Remove Ticked
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 18, 2019 Apr 18, 2019

thanks

already try that. didn't work

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Apr 19, 2019 Apr 19, 2019
LATEST

Hi Nuno,

I'm afraid that CS applications has been discontinued and is no longer compatible with today's operating systems. Any attempts to troubleshoot the install could result in it becoming unusable. We strongly recommend upgrading your software to a newer version that is supported or install the application on a supported OS(Older versions of Adobe Illustrator system requirements ). I apologize for this frustrating situation. Please let me know if you have any questions.

Regards,

Srishti

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines