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Illustrator cutting off parts of image when saving.

New Here ,
Mar 22, 2024 Mar 22, 2024

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I finished this project, I'm just trying to save it, but every time I go to save it cuts off part of my image on the top and the right side.  I'm not sure what's happening. The background image is more than large enough to cover the artboard, so if anyone can help me with this, I would appreciate it. I'm at a total loss.Screenshot (2).png

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Bug , Import and export

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Adobe
Community Expert ,
Mar 22, 2024 Mar 22, 2024

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Charlotte,

 

As I (mis)understand it, you need to move the artwork to fill the Artboard at top and right, and adjust position to best fit.

 

But it is important to also save the AI version of the artwork.

 

The safe(st) way to save as PDF is to use Save a Copy As PDF.

 

 

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New Here ,
Mar 22, 2024 Mar 22, 2024

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Screenshot (1).png

I think I accidentally deleted the before image before I posted. So the image above is what it looks like when I am working on the project. The image posted in the original post is what happens when I click save. It's also what happens when I exit isolation mode, but I don't have any layers that make it that way.

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Adobe Employee ,
Mar 28, 2024 Mar 28, 2024

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Hi @Charlotte35437173llll,

 

Thank you for sharing the screenshots. It appears that the issue might be related to the positioning or size of your artwork within the artboard. To investigate further and provide more targeted assistance, could you please share the Illustrator file with us? This will allow us to analyze the issue more accurately and provide you with the best possible solution.

 

Thank you for your cooperation.

 

Best regards,

Anshul Saini

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