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ILLUSTRATOR DELETES CONTENT

New Here ,
May 07, 2022 May 07, 2022

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My Adobe Illustrator keeps deleting my file or not opening it at all. I have tried saving it as a copy but i need to know if i can ever get my file back or if its a way to save it differently to keep my file safe and all my contents so its won't crash or delete anything ever again. thank you! Screen Shot 2022-05-07 at 3.51.51 PM.png

TOPICS
Bug , Draw and design , Feature request , Import and export , Performance , Print and publish , Sync and storage , Third party plugins , Tools , Type

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correct answers 1 Correct answer

Community Expert , May 07, 2022 May 07, 2022

Where did you save the file? If on a network, try saving to the local harddisk.

Which options?

 

Can you try and uncheck "Save in background" in the preferences?

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Community Expert ,
May 07, 2022 May 07, 2022

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Where did you save the file? If on a network, try saving to the local harddisk.

Which options?

 

Can you try and uncheck "Save in background" in the preferences?

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New Here ,
May 09, 2022 May 09, 2022

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I'll save it on my hard disk or on my desktop 

 

I can uncheck "save in background", but what exacly would that do? 

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Community Expert ,
May 09, 2022 May 09, 2022

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It would make sure that AI would not attempt to start another process until the save in progress is completed.

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