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Disenoo2
Participant
September 30, 2024
Question

illustrator dice que no tiene memoria para procesar en macOS

  • September 30, 2024
  • 1 reply
  • 412 views

Tengo un Imac nuevo, no tengo información guardada en el, pero al intentar usar illustrator me dice que no tiene memoria para procesar en macOS, alguna sugerencia?

Ya realicé todos los pasos que aparecen en la Ayuda de Adobe y no funcionaron 

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1 reply

Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
October 1, 2024

Please tell us the hardware specifications.

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
October 1, 2024

Hello @Disenoo2,

I am sorry to hear about your experience. Would you mind sharing more details, like the OS/Illustrator version, system config (CPU/GPU/Memory), and a screenshot/screen recording of the error message so we can better assist you?

Looking forward to hearing from you.

 

Thanks,

Anubhav

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Disenoo2Author
Participant
October 1, 2024

Saludos

Chip M3 de Apple con CPU de 8 núcleos y GPU de 10 núcleos, Ram 8gb, macOS Sequoia 14.5, illustrator 28.7.1, Gracias!

 

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