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Participating Frequently
November 11, 2024
Question

Illustrator did NOT save my progress, even though I manually saved.

  • November 11, 2024
  • 2 replies
  • 2316 views

Graphic Design student here. I was working on a class assignment on the latest Illustrator version. I was working for about 3 hours. I periodically save my work, probably every 15-20 minutes. I got to a good break point, saved my file, and exited Illustrator. When I reopened the file later, about 90 percent of my progress was GONE. It has reverted to a save point that was only about 15 minutes into my process. 

 

This is extremely frustrating, as this is probably the 2nd or 3rd time this has happened to me. I've gotten lucky so far that it has not been more than a couple hours of work. But I am concerned that this could happen on an even larger scale! Adobe software is supposed to be industry standard, so why do myself and others keep encountering terrible bugs such as this? Its really quite infuriating. 

 

If anyone knows a way to recover my progress, I would greatly appreciate your input. So far, I haven't been able to find any solutions, even though I have found other people who encountered the same issue. Adobe, PLEASE fix your buggy software. Thank you. 

This topic has been closed for replies.

2 replies

Inspiring
November 11, 2024

Just a thought but did you do a search of your hard drive for the name of the file, just in case it got saved in a different location?

Participating Frequently
November 12, 2024

I searched my entire hard drive, but unfortunately it wasn't saved anwhere else. Some other responses told me my progress loss was probably cause by the "save in background"  functionality, which makes it seem like illustrator has saved even if it hasn't

creative explorer
Community Expert
Community Expert
November 13, 2024

@Ruth_Stalcup0749 I also save different versions as well. So version 1...vers2, vers3...If I get up to take a coffee break or stretch my legs, I save a file and name it vers??. I know it sounds like a pain, but at least I have a back-up to a back-up! 

m
Ton Frederiks
Community Expert
Community Expert
November 11, 2024

Where do you save your work? Local hard disk, Server, cloud/sync folder?

 

Participating Frequently
November 11, 2024

I save my work to my local hard disk, I don't usually save to creative cloud, because I have had friends who used cloud autosave features, and lost entire documents. 

Larry G. Schneider
Community Expert
Community Expert
November 11, 2024

Save in Background is checked, here are my other preferences as well if this is any help


Concur with Monika. If you have it on, you can think the save has taken place when it is not finished.