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Illustrator does not let me do anything

New Here ,
Oct 06, 2022 Oct 06, 2022

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A black box in the center randomly appeared when I tried to use illustrator for the first time since last wednesday and it just wont let me do anything. It seems to act similarlyish to a popup window but there is no seperate tab for it like one should have so idk what to do about it

help.png

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Guide ,
Oct 06, 2022 Oct 06, 2022

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Quit all apps (what is that there that you also have running?).

Trash your Illy prefs.

Restart only Illy and see if that fixes it...

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Community Expert ,
Oct 06, 2022 Oct 06, 2022

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Are you signed into Adobe Cloud?

 

Black screen

  • Rename CEP folder from /Library/Application Support/Adobe  to CEP.old

Solve Adobe account sign-in issues

Reset Your Prefs

Reset Your OOBE Option 3

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