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1

Illustrator doesn’t work on macOS 26

New Here ,
Sep 15, 2025 Sep 15, 2025

Today my computer updated to the latest version of macOS and Illustrator won’t open. I’ve already tried uninstalling and reinstalling the program several times, using the beta version, opening it with Rosetta, and nothing works.

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correct answers 3 Correct answers

Community Beginner , Sep 17, 2025 Sep 17, 2025

Hey @oğulcan5E58 🙂 I've been dealing with the exactly same issue yesterday, it seemed hopeless. Spent many hours chatting with Adobe --> Try to uninstall and reinstall Illustrator from the Creative Cloud app, choose to forget your preferences. And, most importantly, check your mac setting - apps launching on start and running on background automatically. In my case, it was incompatible Wacom tablet driver running (not ready for Tahoe) on background causing Illustrator to crash. I disabled it, r

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New Here , Sep 17, 2025 Sep 17, 2025

Following the Wacom software update, Adobe Illustrator is functioning correctly.”

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Community Beginner , Sep 17, 2025 Sep 17, 2025

YES! The Wacom driver update fixed it. 
Thank you to everyone who offered helpful advise. I appreciate you. 🤙🏻

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correct answers 1 Pinned Reply

Adobe Employee , Sep 16, 2025 Sep 16, 2025

Hi @_scaryhouse,

 

Thanks for your patience. From your screenshot, it seems Illustrator launches, but the home screen doesn't appear. Could you check if the top menu (File, Edit, Illustrator, etc.) is responsive? Also, please confirm your system locale and the Default Install Language in the Creative Cloud Desktop app. On your Mac, go to Apple menu > System Settings > General > Language & Region to see the system locale, and in Creative Cloud, check Profile icon > Preferences > Apps > Default In

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Explorer ,
Sep 19, 2025 Sep 19, 2025
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When in doubt, check Wacom drivers, they are often the cause of the problem. I've resisted an OS upgrade so far and will stick with Sequoia for a week or so but would take a punt on Tahoe if I knew the Wacom drivers were updated and working OK.

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