illustrator Error - GPU visualization

[Luis25719193wll8]

Guys, I have a problem here.

I don't know what's going on, does anyone know how to fix this?

[Ton Frederiks]

Your screendump shows CPU preview. Is this with all your documents?

Did you try to restart your machine?

If that does not help try resetting preferences:

https://helpx.adobe.com/illustrator/using/setting-preferences.html

[Luis25719193wll8]

Yes, i try restart everything but nothing working. 😕 

My arquive is save on creative cloud btw. 

[Ton Frederiks]

A de-install and re-install without keeping preferences is worth trying.

[Luis25719193wll8]

It's not working either.
I believe I will have to redo the arts.
Thank you so much for your help. 🙂
Have a good day

[Ton Frederiks · Accepted solution]

If it is only a problem in a certain document, that looks like a damaged file. I would redo the art in a new file.

Do you have a specific reason to save it as a cloud file? Would saving it in the CC files folder work?