Illustrator export different dimension size than i chose.

Community Beginner ,
Jan 30, 2018 Jan 30, 2018

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Hi all!
i'm new to illustrator and i really would like to know how can you guys and gals export a logo in jpg with specific dimensions.
I have this file that i set 100mm wide and 30mm high but when i export it as jpg it changes its dimensions (it is too big or too small in base of what ppi i choose) and I need the actual dimension with the maximum definition because i need to print it.
I used Corel Draw X8 before and after setting the dimension it export perfectly and this doesn't happen with illustrator (i need to use illustrator for some tool that it has).

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Import and export

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correct answers 1 Correct answer

Community Beginner , Feb 01, 2018 Feb 01, 2018
I still don't know why but I found out that if it is set on 180ppi it works perfectly. Probably ilthis is the only resolution the machine can handle with no problems.Anyway thanks to all for the answers.

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Community Beginner ,
Aug 27, 2020 Aug 27, 2020

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Thanks, I did consider that - But the images I create are all different sizes, I have five artboards that are all different sizes and I do not want to add another step in my process...I am just going to resize my artboards so that when they export, they are the correct size and resolution. 

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New Here ,
Jun 25, 2020 Jun 25, 2020

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Hello the problem is that the resolution of your document is probably on pixel/centimeter. It should be on pixel/inch

IKCBas_0-1593078763927.png

This window can be found in Image/Image Size...

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Adobe Community Professional ,
Jun 25, 2020 Jun 25, 2020

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Your screenshot is from Photoshop. This is the illustrator forum and the solution to the issue has already been given in the thread.

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New Here ,
Oct 08, 2020 Oct 08, 2020

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HI! I have been having the same problem with Illustrator!

 

But I tried saving with the "Save for Web (legacy)" option under EXPORT and it works. No other adjustments needed! The files save with the correct pixel dimensions.

SO try this:

File> Export> Save For Web (Legacy)

It should work!

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Adobe Community Professional ,
Nov 10, 2020 Nov 10, 2020

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Yes! This is what I do most of the time in Illustrator! It keeps things simple.

 

When I know the number of pixels wide I need my final image to be, no matter what size my Artboard is in Illustrator, I export it using Save for Web. This way I can type in the width I want in pixels (with the proportions locked) and I get that size image. I love Save for Web.

 

But, I just ran into the limitation of Save for Web today - you can't export more than 8192 px from Save for Web! I didn't know that - but, that's still pretty big, if you are printing at 300 ppi, you get 27" out of that. 

 

Monika's answers are very helpful on this thread. I also understand the confusion and frustration people have with Illustrator - but it's a different animal. POD websites will confuse things further by saying you need 3600 pixels at 300 ppi resolution -  when they really mean to say you need 3600 pixels, period. Or, they could say 12" at 300 ppi.

 

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New Here ,
Dec 22, 2021 Dec 22, 2021

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Type>Convert to outline and Try it works

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New Here ,
Jan 26, 2022 Jan 26, 2022

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For me it just help to click "use artboards" on the very last dialogue window

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