Copy link to clipboard
Copied
I am having issues exporting my Illustrator files into .png. No matter how high the resolution is set to, the exported image still turns out blurry. Adobe support was no help, they basically gave up because they had no idea what to do. They deleted all Adobe programs off of my computer and tried reinstalling and it did not help as well as some other troubleshooting steps. My exported pdfs look clear. I have also tried exporting other files to see if the one I am working on is messed up, yet they all still export blurry. My file is just a standard business card in the standard size.
Thanks in advance
Copy link to clipboard
Copied
I answered. The PNGs directly out of illustrator look the same good quality.
I'm sorry that you don't see difference between from my screenshots but is very evident! Expecially if you compare the green form. Don't you see that in the second png it is very muddy??
I made several attempts, as i explained in this topic. The only fact is that there are PNGs uploaded with the same features: why for one user is all perfect and not for the others?
Anyway it’s not just me having problems. The point is that someone managed to load in high quality correctly
Copy link to clipboard
Copied
"I answered. The PNGs directly out of illustrator look the same good quality."
I the export from Illustrator has the same good quality, than the problem is not an Illustrator problem and you have to look elsewhere in your workflow to find where the problem occurs.
Copy link to clipboard
Copied
What if I told you that the workflow is the same?
You know well that on facebook the way is the same, you simply upload a post there are no other settings to adjust resolution or other settings. In illustrator, on the other hand, it is more likely that there is a conflict between the approaches.
Anyway, quoting my words in quotes is not a way to give a solution. You have done it several times i don't know why. Still consider this problem not solved
Copy link to clipboard
Copied
I am having the same issue. How do you export illustraot artwork as a image jpeg or png? I tried exporting and saving as, the imagie is fuzzy. I am better of taking a screenshot or turning into pdf or soemthing. Is this normal?
Copy link to clipboard
Copied
Did you ever find the solution? I am having the same problem.
Adobe Support is unhelpful because they pretend the problem does not exist, or pretends the problem is your fault.
Copy link to clipboard
Copied
Check to see if you're on a retina display where it shows fuzzy, and if others who see it clearly are on a regular display. The retina display is looking for images to be exported at twice the width/height of the original, and compresses them down to show crisper. So images at "normal size" will show up blurry.
Copy link to clipboard
Copied
So basically I shouldn't worry about the result if I a 72ppi file right? I started seeing this problem on my new macbook pro, and a client mentioned it as well (Doesn't have a macbook pro, but I assume he got a higher resolution display than 72ppi).
Copy link to clipboard
Copied
This thread covers a gazillion different problems.
Please create a new thread.
Please tell us your workflow and show the blurred images.
Please do tell us also exactly when you see the blur and on which kind of device and application.
Copy link to clipboard
Copied
I found something that might help if this is still an issue.
Not sure how mine got changed to none since I never even knew this existed but I'm glad I found it. I hope this helps!
Copy link to clipboard
Copied
I have the same problem, JPEG exports are always blurry.
Copy link to clipboard
Copied
"I have the same problem, JPEG exports are always blurry."
There are 54 answers in this thread. Did you read them all and does any of them help?
Copy link to clipboard
Copied
Hey everyone!
I had this problem for a while but it got fixed when I saved the .ai file as a SVG and then opened it with photoshop. When I did this and then exported the file as a PNG the blurryness was gone.
I hope this helps you.
Lorien S.
Copy link to clipboard
Copied
You could open the AI file directly in Photoshop (if "PDF compatible" is turned on when saving)
Copy link to clipboard
Copied
This worked for me, thanks!
Copy link to clipboard
Copied
I have been having a similar problem... But ok, so lets say I have an image for web. It should ideally be smaller than 300kb for the sake of fast loading. It will be displayed in 650x450 px. I have the image in Illustrator. As soon as I switch to Pixel preview it starts looking pretty bad and pixelated. And as I export it in all sorts of different settings, it keeps looking like that. What export settings would you recommend to make it sharp? I would love to follow your recommendation step by step and then see if the problem is still there.
The way I would sometimes get around it was to export the image to 1300x900 even if it was supposed to be twice smaller. So basically making the image larger than how I needed it. But I'd love to know that I can export a png in the right size and still have it SHARP
Copy link to clipboard
Copied
Zuzaloch,
This may sound unforgivably outdated and boring, sorry, trying to cover all the possibly important aspects in one go.
If you wish to have PNGs (PNG24 (also (little) known as PNG32, it holds 24 bit colour and 8 bit Alpha channel (transparency)), of course) look crisp and clean, it is important to have the images in the exact desired final pixel x pixel size, forget about resolution which may actually lead to wrong sizes and hence blurriness. It is easiest and safest to work at the desired size.
A very common unsuitable way is to Export to PNG (remember to use PNG24 and use Transparency for artwork to be in front of different backgrounds) with a medium or high resolution, such as 300PPI.
And a common misunderstanding: (almost) 11 out of 10 times, a statement like "I created the document at 300 PPI" means that the value is chosen in Effect>Document Raster Effects Settings; however that only means that the (current) resolution of any raster effects applied to the vector artwork, such as (any kind of) Blur, is set to that value (and only unless/until the value is changed to something else); when zooming in, this resolution can be seen in contrast to and on the background of the vector artwork. So this setting has nothing whatsoever to do with the actual resolution of a raster image created from the (vector) artwork.
To retain the clean and crisp artwork, a PNG must be created at exactly the pixel x pixel size that it is to be used for, or at sizes that are powers of 2 times as large (2, 4, 8, and so on).
For clean and crisp artwork avoid JPEG.
It is also important to have the artwork and also the Artboard placed fully within integer/whole pixel X and Y values in the Workspace, which means that the X and Y values at the corners must be integer; this can be ensured by using one of the corner Reference Points in the Transform palette, and then checking that all the values X, Y, W, and H, are integer (the centre Reference Point can only be used if both W and H are even numbers). Otherwise the resulting image will become a bit wider/taller and the extension(s) will be empty and therefore be (partially) transparent/white.
Therefore, the safest way is to create the artwork at the final pixel x pixel size and use a corresponding Artboard, then either use the Legacity Save for Web (where you can look in the Image Size window for size confirmation) or Export at 72PPI. In either case, use the relevant optimization (available with both ways); it is also convenient to have 72PPI in the Effect>Document Raster Effect Settings.
If you have pure vector artwork, you can relax a bit and have the artwork/Artboard at any size (the Artboard must have the same proportions as the final image), then use the Legacity Save for Web and set either Width or Height in the Image Size and Apply (make sure the other value is also correct).
The Legacy Save for Web may be an old carthorse, but it knows its way home, even if the driver is drunk and sleeping it off in the hay in the back.
Copy link to clipboard
Copied
Thank you for your extensive reply! I really appreciate it 🙂 However unfortunately it doesn't resolve my problem.
I have an image that will land on a website in 265x182px (I checked that by Inspect element and also the image doesn't readjust its size when the browser window is bigger).
I made sure that in AI the Artboard has that same amount of pixels, exported it as PNG-24, Interlaced, with Transparency, Image size 100% and Type Optimised. Attached you can see how bad it looks.
Copy link to clipboard
Copied
So you want that text to be legible? That won't work. Not enough pixels.
Copy link to clipboard
Copied
Not legible, but I just want the image not to be pixelated. e.g. look at the border between the black stripe and pink rectangle. Or any of the Lorem ipsum letters.
How does one achieve a level of sharpness that one of other users mentioned earlier in this thread by using this example https://www.facebook.com/comitatoconsulta/photos/a.114887900110078/128281865437348/?type=3&theater
Copy link to clipboard
Copied
You only have 265 pixels. So what do you think how this could be improved?
Copy link to clipboard
Copied
Dear Monika. Here is a png in 656x450 px. Exported with the same settings as the ones mentioned above. What would be your advice?
Copy link to clipboard
Copied
It's a PNG. It's a raster image. You have to expect pixels in it.
But why do you export in 656 pixels when you need 265? I don't get what you are doing there.
Copy link to clipboard
Copied
Dear Monika, I made the 656px example to respond to your reply and show you that I still have the issue when the image is bigger. What do you think about this image from the link? Would you advise me on how to achieve sharpness similar to that?
https://www.facebook.com/comitatoconsulta/photos/a.114887900110078/128281865437348/?type=3&theater
Copy link to clipboard
Copied
656 pixels is still tiny.
But all that doesn't help you with your 265 pixels image.
You won't be able to have smooth lines in your small image.
Copy link to clipboard
Copied
I got a notification that there has been another comment, however, I can’t see it here now.