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Illustrator eyedropper picking inaccurate, lighter color

New Here ,
May 31, 2023 May 31, 2023

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Whenever I use the the eyedropper tool, it won't pick the exact color I selected, but a shade lighter.  I've tried this on a veriety of files and it's always the same.  I played around with all the color profiles to see if anything worked, but it hasn't.  This used to not be a problem, I could get exact matches of the color I selected (years ago), but not any more.  

 

Please help!

 

Screen Shot 2023-05-31 at 11.57.33 AM.png

  

Screen Shot 2023-05-31 at 12.14.24 PM.png

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Bug , Tools

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Adobe
Community Expert ,
May 31, 2023 May 31, 2023

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Do I understand correct that source is bitmap(rgb) and target is a vector? Thx

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New Here ,
May 31, 2023 May 31, 2023

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Yes

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Community Expert ,
May 31, 2023 May 31, 2023

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Is the file embedded? And RGB > RGB or CMYK to CMYK?

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New Here ,
May 31, 2023 May 31, 2023

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When I copied and pasted a screen shot of this screen, it actually miraculously worked just now.  But hadn't a few seconds earlier.  Then in tried to import a file that I had that had a different profile and got this warning...  but both options didn't work perfectly.  The preserve color numbers worked better.  Is there anything else I can do to get it to be perfect?

Screen Shot 2023-05-31 at 12.34.03 PM.png

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New Here ,
May 31, 2023 May 31, 2023

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Where do I find my Monitor color profile Settings?

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Community Expert ,
May 31, 2023 May 31, 2023

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On Mac System Preferences > Displays

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New Here ,
May 31, 2023 May 31, 2023

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Screen Shot 2023-05-31 at 1.02.38 PM.png

Does this look right?  

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Adobe Employee ,
Jun 29, 2023 Jun 29, 2023

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Hello @Kdesign29,

 

Sorry for the delayed response. I hope the suggestions shared by Ton and Ares helped resolve the problem. If not, kindly try recalibrating your display monitor(s) for sRGB (Windows / macOS), rebooting your computer, and then relaunching Illustrator to check if it helps.

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

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