Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
1

Illustrator file saved as pdf is totally white

Community Beginner ,
Aug 15, 2021 Aug 15, 2021

I saved the design of the frontpage of a calender made in Illustrator (with all 12 illustrator 'month' designs placed in this file) as a pdf.  The saved pdf however is totally white!  Nothing of my design shows on it.

Anybody has an idea of why this happens?

Thanks in advance for your reply.

TOPICS
Sync and storage
11.1K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Aug 15, 2021 Aug 15, 2021

Try and copy everything to a new file of the same size.

Does it still happen then?

Translate
Adobe
Community Expert ,
Aug 15, 2021 Aug 15, 2021

Is there still content in the AI file?

Are the layers set to print?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Aug 15, 2021 Aug 15, 2021

yes, the content is still in the AI file.

Where can I see that my layers are set to print?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 15, 2021 Aug 15, 2021

That information is in the Layers panel.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Aug 15, 2021 Aug 15, 2021

Thank you 🙂 but indeed, they are set to print.  It is however not when I print that I see all white.  It is the pdf file itself.  The content is totally white when I doubleclick to open; there is nothing of the original file to see when I open the pdf like that or when I open it in Illustrator.

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 15, 2021 Aug 15, 2021

Try and copy everything to a new file of the same size.

Does it still happen then?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Aug 15, 2021 Aug 15, 2021

No, it is fixed now! Thank you so much!

I still don't know what was the reason, but I'm really glad that it is fixed 🙂

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Aug 15, 2021 Aug 15, 2021

What size did you make the PDF? More than 5040mm/200 inches will break it.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Aug 15, 2021 Aug 15, 2021

it is only 303mm by 426mm 😞

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 15, 2021 Aug 15, 2021

Is this a multiplage doucment, did you export the correct artbaord to pdf.

 

Where are you seeing this as white in Acorbat or Illustrator? Open in Illustraot rand do a Ctrl Y to see if any paths are in the file.

 

The questions about whether you laters are set print is valid, as there is a setting in Illustrator whie; ptiign called print layers.  et print layers to visible layers. 

 

I have many more suggestions but would be best to see a screenshot of your Illustrator file so we have more information about how this document is built before we make suggestions without seeing the file construct.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Aug 15, 2021 Aug 15, 2021

Thank you so much for your reply.  I got it fixed by copying it to a new file in Illustrator with same size.

I still don't know what I did wrong the first time, but I'm glad that it's fixed 🙂

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 16, 2021 Aug 16, 2021
LATEST

This kind of corruption rarely happens, but still happens.

Could be just one internally messed up object, or layer or multiple of them.

 

Glad you could fix it.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines