Illustrator file wont open: Illustrator could partially read this file

Forum|Forum|2 years ago
February 18, 2023
2 replies
3088 views

Hi there,

Been working on a pdf portfolio for the past month and today when I tried to open it, I got the message:

"Illustrator could partially read this file.

We recovered as much of the file as possible, but some content might be missing. Open to view the recovered file."

When I select open I get another message: Acrobat pdf file format is having difficulties. Invalid Transparency group"

If someone has a solution, I would be so happy. I can't afford to lose the time I spent on this 😞

This topic has been closed for replies.

Anshul_Saini

Community Manager

Hi @OscarSaragossi,

I'm sorry to hear that you're experiencing difficulty opening your Illustrator file. I understand how frustrating it can be to work on something for so long only to have it potentially lost or damaged.

I'd be happy to help you investigate the issue further. Would you mind sharing the file with me so that I can take a closer look?

Looking forward to hearing back from you.

Best,

Anshul Saini

E

edwardh25110985

New Participant

I too have this exact same issue. I beleive it started when I unchecked the "save as pdf compatible file" in the save dialouge box. Upon opening the file, i get the "illustrator could partially this file". When i press ok, i get "acrobat pdf file format is having difficulties. invalid transparency group". I'm about to lose a lot of work, please help. I can send the file as needed. Thank you.