Copy link to clipboard
Copied
Title says it all.
Illustrator works fine with all other functions except for the Object>Transform>Move tool. When using it the whole app freezes and I cannot even quit. Attached video for reference.
Here are some other measures that I have tried to solve the problem:
Note that Windows is up to date.
Here are the specifications of my computer & Illustrator:
Any help is greatly appreciated.
It seems that that's a problem associate with the positioning of the pop-up window. I changed from using a dual-monitor set up to a singal-moniror one earlier this week and the pop-up window of the move tool hides to the very cornor of the moniror (you can see from the video, its on the bottom right cornor), ever so slightly to be seen. I just solved the issue by simply dragging it out.
As this is a long-lasting issue that people face from time to time (e.g. these posts https://community.adobe.com/t5/illustrator-discussions/popup-window-lost-outside-my-screens/m-p/13750153
...Copy link to clipboard
Copied
It seems that that's a problem associate with the positioning of the pop-up window. I changed from using a dual-monitor set up to a singal-moniror one earlier this week and the pop-up window of the move tool hides to the very cornor of the moniror (you can see from the video, its on the bottom right cornor), ever so slightly to be seen. I just solved the issue by simply dragging it out.
As this is a long-lasting issue that people face from time to time (e.g. these posts https://community.adobe.com/t5/illustrator-discussions/popup-window-lost-outside-my-screens/m-p/1375..., https://community.adobe.com/t5/illustrator-discussions/how-do-i-retrieve-an-off-screen-dialog-box/m-...), I suggest that adobe could change the algorithm that determines the initial position of the pop-up window or could add a preference associates with that.
Find more inspiration, events, and resources on the new Adobe Community
Explore Now