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Inspiring
January 19, 2023
Answered

Illustrator GPU Performance with embedded AMD Vega 7 Graphics

  • January 19, 2023
  • 3 replies
  • 2386 views

Surprised that illustrator doesn't support Vega 7 integrated graphics in AMD processors. Or did I not understand something? For example, Intel's integrated graphics are supported as far as I know.

This topic has been closed for replies.
Correct answer andyf65867865

To fix this, you need at least 1 GB of memory dedicated to the GPU.

3 replies

andyf65867865AuthorCorrect answer
Inspiring
January 19, 2023

To fix this, you need at least 1 GB of memory dedicated to the GPU.

Participant
February 11, 2024

How can i do that?

Anubhav M
Community Manager
Community Manager
February 12, 2024

Hello @Виктор32049970kyqz,

Thanks for reaching out. Would you mind performing a clean reinstallation of the GPU drivers (Intel / NVIDIA / AMD) and setting the Graphics Preference to High-Performance for Illustrator (https://adobe.ly/49ounay) and checking if it helps?

Also, the VRAM can be adjusted in the BIOS settings on a supported computer. Kindly contact your system manufacturer to learn more.

Feel free to reach out if you have more questions or need assistance. We'd be happy to help.

 

Thanks,
Anubhav

Monika Gause
Community Expert
Community Expert
January 19, 2023

If there are different drivers available for it, try a different driver. Some cards seem to have a Gaming driver and Illustrator doesn't support it.

Inspiring
January 19, 2023

it would be better to know exactly what GPU Performance in illustrator works with AMD Vega 7

Doug A Roberts
Community Expert
Community Expert
January 19, 2023

Is this from experience? Does it say that under Preferences > Performance?

Inspiring
January 19, 2023

In GPU Performance section it says that compatible GPU not available. Driver is installed. It founds Driver Name: AMD Radeon(TM) Graphics.

Doug A Roberts
Community Expert
Community Expert
January 19, 2023

Surely that means it is supported?