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Illustrator GPU Performance with embedded AMD Vega 7 Graphics

Explorer ,
Jan 19, 2023 Jan 19, 2023

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Surprised that illustrator doesn't support Vega 7 integrated graphics in AMD processors. Or did I not understand something? For example, Intel's integrated graphics are supported as far as I know.

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correct answers 1 Correct answer

Explorer , Jan 19, 2023 Jan 19, 2023

To fix this, you need at least 1 GB of memory dedicated to the GPU.

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Community Expert ,
Jan 19, 2023 Jan 19, 2023

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Is this from experience? Does it say that under Preferences > Performance?

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Explorer ,
Jan 19, 2023 Jan 19, 2023

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In GPU Performance section it says that compatible GPU not available. Driver is installed. It founds Driver Name: AMD Radeon(TM) Graphics.

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Community Expert ,
Jan 19, 2023 Jan 19, 2023

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Surely that means it is supported?

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Explorer ,
Jan 19, 2023 Jan 19, 2023

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I probably confused you, I meant `compatible GPU not available`. 

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Adobe Employee ,
Jan 26, 2023 Jan 26, 2023

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Hello @andyf65867865,

 

Sorry to hear about this experience. Would you mind sharing the Full System Info (Help > System Info) so we can check this with the team?

 

Looking forward to your response.

 

Thanks,

Anubhav

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Community Expert ,
Jan 19, 2023 Jan 19, 2023

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If there are different drivers available for it, try a different driver. Some cards seem to have a Gaming driver and Illustrator doesn't support it.

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Explorer ,
Jan 19, 2023 Jan 19, 2023

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it would be better to know exactly what GPU Performance in illustrator works with AMD Vega 7

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Explorer ,
Jan 19, 2023 Jan 19, 2023

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To fix this, you need at least 1 GB of memory dedicated to the GPU.

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