Illustrator Graph bars disappearing when I change data

Forum|Forum|4 years ago
December 6, 2021
3 replies
3788 views

Lately, when I go back into my bar charts and change the data or column design, the columns or sometimes the entire chart disappears ... has anyone figured out how to fix this?

This topic has been closed for replies.

meh67

Inspiring

I know this is old, but I have the exact same problem.

Anubhav M

Community Manager

Hello @meh67,

Sorry to hear about your experience. Would you mind sharing some more details, like the exact version of the OS/Illustrator, the exact details of your workflow, a public link to a sample file after uploading it to Dropbox/Google Drive/etc., and a screen recording of the problem (https://adobe.ly/4bqHsBI), so we can investigate this further?

Looking forward to hearing from you.

Thanks,

Anubhav

meh67

Inspiring

I signed a disclosure to work on this project, so I cant share anything unfortunately. Its probably a gray area that I even shared the small screen shots, but since they dont divulge anything specific I figure it was ok. I will say that I found the bar chart after it "disappeared" - for some reason it ends up way over at the bottom under one of the other artboards - so I am able to find it, and drag it back. Therefore its not disappearing - its moving on its own to what I can only figure is a random location. Its just annoying at this point.

Lukas Engqvist

Community Expert

What do the outlines look like (cmd/ctrl-Y)

LynxKxAuthor

Inspiring

I've checked that, nothing hidden, when its the whole chart its definitely moving way out from the artboard (super annoying when I need it positioned on the artboard exact) ... If I can reproduce the issue where just one group disappears, I'll look around and see if they are moving off as well ...