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Elias16B8
Participant
April 1, 2025
Question

Illustrator Guidelines and Smart Guidelines random snapping

  • April 1, 2025
  • 3 replies
  • 887 views

I have the issue that objects align to guides in a completely arbitrary manner—sometimes they do, sometimes they don’t. I’ve tried all the standard solutions except for reinstalling the software. The guides themselves work, but just not consistently. I’ve had this problem for 3-4 years, and with every update, it occurs more frequently. As a core functionality, this is no longer acceptable. It’s frustrating. Attached is a video that explains more than a thousand words. I hope I’m not the only person on the planet dealing with this problem.

3 replies

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
May 15, 2025

Hello @Elias16B8, @artistar26460391sj3t,

Our team has tried fixing this problem in the latest Illustrator (beta) release. Could you try installing Illustrator (Beta) v29.6 from the Creative Cloud Desktop app and share your observations?

Looking forward to hearing from you.

Anubhav

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    Elias16B8Author
    Participant
    May 15, 2025

    It looks pretty good so far. After a brief test, I can say that it’s significantly better, but still not as good or precise as before. This is particularly noticeable with more complex and grouped elements: when the visible area is a bit larger, there is still confusion about which line or edge should be used as the reference point. That means I always have to zoom in a lot, even on rectangular outer lines, to make sure that the most logical choice-the outermost path-is actually used. As soon as I have three or four objects in my field of view, seemingly random lines are chosen as reference points.

    E
    Elias16B8Author
    Participant
    May 26, 2025

    Here its clearly visible, what i meant. Years ago, this was never a thing. I had a group, i duplivate it and the reference point went strictrly to THIS group, not some garbage floating around miles away at different levels. 

    Anubhav M
    Community Manager
    Anubhav MCommunity Manager
    Community Manager
    April 15, 2025

    Hello @Elias16B8,

    Thanks for sharing the details. Kindly allow me some time to check this with the team.

    Feel free to reach out if you have more questions or need assistance. We'd be happy to help.

     

    Anubhav

    A
    artistar26460391sj3t
    Participant
    April 1, 2025

     

    코너 스내핑 오류가 발생합니다.
    해결책을 알려주실 수 있나요?
    (첨부된 영상을 확인하세요)

    Anubhav M
    Community Manager
    Anubhav MCommunity Manager
    Community Manager
    April 1, 2025

    Hello @artistar26460391sj3t,

    I was able to replicate this behavior on my end and have forwarded the details to the product team. I will update this thread as I have more info. Feel free to reach out if you have more questions or need assistance. We'd be happy to help.


    Anubhav

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