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S
sommerfeldadam
Participant
December 4, 2024
Answered

illustrator has a problem with selecting objects

  • December 4, 2024
  • 4 replies
  • 536 views

Hello,
I've recently had a problem in Illustrator, which manifests itself in the fact that when I select any object in the project using the selection tool, the program performs this action for 2-3 seconds. And if I move the cursor during this time, the object I'm selecting sticks to the cursor and moves with it to the place where I move the cursor. This makes it impossible to work.
Has anyone had a similar problem? Does anyone know of any possible solutions?
I work on the full Creative Cloud package and the latest updates. The computer is a MacBook Pro.
As I mentioned at the beginning, I've had the problem recently. I tried uninstalling the application and reinstalling it, as well as downgrading to a lower version of Illustrator, but the problem is still there.
Help!

This topic has been closed for replies.
Correct answer Srishti Bali

Hi  @sommerfeldadam

 

Sorry to hear about your experience. As Ton mentioned, we’ve noticed similar performance issues reported by other users who were using desktop management utilities like Magnet, Rectangle, etc. These apps can cause performance conflicts and slow down applications. Could you confirm if you have any such app installed? If yes, please turn if off and let us know how it goes.

 

 

Regards,

Srishti

4 replies

S
sommerfeldadamAuthor
Participant
December 5, 2024

Hey guys you are awesome. The Magnet app was actually causing the problem. Thanks a lot 🙂

Jacob Bugge
Community Expert
Jacob BuggeCommunity Expert
Community Expert
December 4, 2024

Adam,

 

A number of applications can interfere, such as Magnet (Mac).

 

If you close down all usual suspects, it ought to work., and then you can open them one by one to see which is/are the one/ones to keep away.

 

You can also close down one at a time and see, but then you may find that there is more than one so you need to start over with some of the usual suspects.

 

Edit: And what Ton and Srishti said a few minutes earlier.

Srishti Bali
Community Manager
Srishti BaliCommunity ManagerCorrect answer
Community Manager
December 4, 2024

Hi  @sommerfeldadam

 

Sorry to hear about your experience. As Ton mentioned, we’ve noticed similar performance issues reported by other users who were using desktop management utilities like Magnet, Rectangle, etc. These apps can cause performance conflicts and slow down applications. Could you confirm if you have any such app installed? If yes, please turn if off and let us know how it goes.

 

 

Regards,

Srishti

Ton Frederiks
Community Expert
Ton FrederiksCommunity Expert
Community Expert
December 4, 2024

A utility named Magnet seems to cause this. Check what else is running besides Illustrator.

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