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1

Illustrator hits over 100% CPU when simply trying to move a text layer

Engaged ,
Feb 07, 2018 Feb 07, 2018

I'm working in a relatively simple Ai file, and it lags unbelievably bad when I'm simply trying to move a simple text layer around

There's no special effects applied to the text, it's simply grouped together and isolated so that I'm adjusting only the individual text layers on a map. That Ai file is a measly 2.1 mb, so what's the deal?

It's all vector format, not using pixel view, CMYK document, no affect on whether smart guides are on or off. It seams like it's reloading the entire document every time I retype or move ANY object.

Specs:

Late 15 Retina 5K iMac, 4Ghz Intel Core i7, 32 GB 1867 MHz DDR3, AMD Radeon R9 M395X 4 GB

macOS High Sierra 10.13.3

Illustrator CC 22.0.1




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correct answers 3 Correct answers

Adobe Employee , May 10, 2018 May 10, 2018

Hi All,

Here is some more information on High CPU usage while using Adobe applications: High CPU usage due to CEPHtmlEngine

Hope this helps, however, if it doesn't please try complete reinstallation by cleaner tool Use the Creative Cloud Cleaner Tool to solve installation problems . If you need any help with installation please our support team here: Contact Customer Care

Threads to refer: High CPU usage in Illustrator

Regards,

Srishti

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Community Beginner , Jun 10, 2021 Jun 10, 2021

I've found an easy solution to this problem.

 

To solve it (on Windows) just do the following:

  1. Open the Task Manager
  2. Find the process CoreSync.exe and right click > Open file location
  3. Delete the file
  4. Find the process CCXProcess.exe and right click > Open file location
  5. Delete the file

 

That's it.

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New Here , Jul 24, 2022 Jul 24, 2022

Well this is it, CPU went down to 20% after reopening Illustrator! But I suggest you guys should change the file to "old" instead of deleting it, just in case something broke, you know.
 Like CoreSync.exe.old, CCXProcess.exe.old...

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New Here ,
Jan 22, 2025 Jan 22, 2025

I can't find these processes in Adobe Illustrator 2025. Any suggestions?

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Adobe Employee ,
Jan 22, 2025 Jan 22, 2025
LATEST

Hello @Arslan89,

Would you mind confirming the exact version of the OS and Illustrator 2025 installed, if GPU acceleration is enabled under Illustrator preferences, if Illustrator behaves this way when using a tool/feature or a specific file and a small screen recording of the problem, so I can better assist you?

Looking forward to hearing from you.

 

Anubhav

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