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Participating Frequently
October 19, 2017
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Illustrator in Black....?

  • October 19, 2017
  • 2 respuestas
  • 928 visualizaciones

Hello, since a few days my Illustrator workplace turns into black, when i open a project, or when i create a new project. I can do everything, but i can't see what i'm doing because all is black. I tried to delete Illustrator and download it again, doesn't work. I tried older versions, but still won't work. Can someone help me? What is the problem?

Gyazo - beb597404a820e645aa9c51dbb1cf3de.png beb597404a820e645aa9c51dbb1cf3de

Este tema ha sido cerrado para respuestas.
Mejor respuesta de Monika Gause

I did, doesn't work too. It's like a black screen over my workspace. Because when i left Illustrator, you see a quick frame that the project is loaded en that nothing happened. But when i start Illustrator up again. The black is back. Like a curse or something... xd Very annoying


Can you then try turning off GPU acceleration completely by clicking on the rocket symbol?

2 respuestas

stanh37607583
Participant
November 1, 2017

I had the same problem today.

After updating my graphics driver Illustrator works perfectly again.

Perhaps you can try turning on the GPU acceleration again.

Monika Gause
Community Expert
Community Expert
October 19, 2017

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Participating Frequently
October 19, 2017

Monika Gause
Community Expert
Community Expert
October 19, 2017

Thank you. Can you try and go to View > Preview on CPU.