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Illustrator / Indesign - overprint show true color

Explorer ,
May 26, 2023 May 26, 2023

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Hello, 

I have this problem of not showing true color.

Here is how the yellow looks in normal view

tomass97065223_0-1685093846673.png

Here is how the yellow looks in overprint preview

tomass97065223_1-1685093893046.png

 

I went from Windows to MacOS and on win never had this weird behaviour. Colors always looked like in Overprint preview.

It seems that Color Profiles and spaces doesn’t have any impact on it.

 

Thank you guys, for guesses.

Tomas

 

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correct answers 1 Correct answer

Explorer , May 26, 2023 May 26, 2023

I found solution:

View > View using CPU

instead of "View using GPU"

 

Now, colors are displayed correctly.

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Community Expert ,
May 26, 2023 May 26, 2023

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And you have a CMYK or an RGB document? Did you set up this color as HEX?

Is your color management set up correctly? How exavtly is it set up?

Which version of Illustrator?

 

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Explorer ,
May 26, 2023 May 26, 2023

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I have: 

CMYK Color space

I did not setup it as HEX, I setup it as CMYK, filled the percentage in.

Here is Color settings

tomass97065223_0-1685097350189.png

Version is 27.5

 

Thank you

 

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Community Expert ,
May 26, 2023 May 26, 2023

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And when you compare it to a printed sample, which one is closer?

 

I can't see a difference in your screenshots. 

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Explorer ,
May 26, 2023 May 26, 2023

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I actually can’t compare to prints right now.. 

In Indesign I have same problem

In normal view, colors seems desatured

tomass97065223_1-1685098141946.png

 

In overprint looks normal

tomass97065223_2-1685098171543.png

 

 

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Community Expert ,
May 26, 2023 May 26, 2023

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Is it a spot color? Does it have Overprint assigned?

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Explorer ,
May 26, 2023 May 26, 2023

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It is not, look at the screenshot from InDesign, it does the same. In normal view everything seems desaturated. After i hit Overprint view, everything looks normal as original images.

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Explorer ,
May 26, 2023 May 26, 2023

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I found solution:

View > View using CPU

instead of "View using GPU"

 

Now, colors are displayed correctly.

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Community Expert ,
May 26, 2023 May 26, 2023

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Do you have multiple monitors? If so does it look the same on both?

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Explorer ,
May 26, 2023 May 26, 2023

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Yeah it does.

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Community Expert ,
May 26, 2023 May 26, 2023

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Well, than I would blame it on the GPU preview like you found out. GPU is faster, but not very accurate. And Overprint Preview does not use the GPU.

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Explorer ,
May 26, 2023 May 26, 2023

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And there is a thing, when I open Illustrator the Intel version from Creative Cloud, there is no problem with displaying correct colors via GPU preview.

I think there is problem with Apple Sillicion version.

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Community Expert ,
May 26, 2023 May 26, 2023

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It may be time to post a bug report here (that is where the engineers look for reported problems):

https://illustrator.uservoice.com/

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Explorer ,
May 26, 2023 May 26, 2023

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I did thank you.

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Community Expert ,
May 26, 2023 May 26, 2023

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Good to hear that you found a workaround and posted the problem.

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