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RandomDent
Participant
October 17, 2019
Answered

Illustrator is asking to record my computer's screen after Catalina update

  • October 17, 2019
  • 2 replies
  • 12176 views

I updated to OSX Catalina last week and have been enjoying the hightened security—apps and websites now have to request permission for a wider range of things (even to begin downloading something from Safari etc.)

 

However, I was quite disgruntled and confused when Iluustrator (which I use on a daily basis) requested permission to record my screen? Is this something nafarious, or does it 'techically' class as screen recording but actually Illustrator just needs these permissions to function correctly? I have up-to-date CC and Iluustrator, and the only third-party plugin I have installed is VectorScribe by Astute Graphics—maybe it's something to do with that?

 

Thanks for your help!

    This topic has been closed for replies.
    Correct answer Srishti Bali

    Hi there,

     

    Thanks for reaching out. Monika is right, Adobe apps do not require access to your Calendar, Contacts, Camera or Location. Apple's new privacy protections apply to the directories that contain your calendars, contacts, photos, mail, and messages. Please check this link for more details: https://helpx.adobe.com/download-install/kb/cc-apps-macmojave.html 

     

    Regards,

    Srishti

    2 replies

    Srishti Bali
    Community Manager
    Srishti BaliCommunity ManagerCorrect answer
    Community Manager
    October 19, 2019

    Hi there,

     

    Thanks for reaching out. Monika is right, Adobe apps do not require access to your Calendar, Contacts, Camera or Location. Apple's new privacy protections apply to the directories that contain your calendars, contacts, photos, mail, and messages. Please check this link for more details: https://helpx.adobe.com/download-install/kb/cc-apps-macmojave.html 

     

    Regards,

    Srishti

      L
      Leonard_Witucke
      Participant
      February 8, 2020

      Thank you for the thorough response. I just ran into this issue with Photoshop CC 2020 and my questions are now resolved. 

        Monika Gause
        Community Expert
        Monika GauseCommunity Expert
        Community Expert
        October 17, 2019

        Apple's new system comes with restrictive permission policies and you really need to read the documentation of all those settings. There is no alternative to learning your system.

        As for Illustrator wanting to record your screen: you can ignore that. It might affect working with the eyedropper tool and picking up colors from anywhere.

          R
          RandomDentAuthor
          Participant
          October 17, 2019
          Okey dokey, thanks for the speedy response 👍
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