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hollidayink
Participant
January 17, 2018
Answered

Illustrator is changing my color values

  • January 17, 2018
  • 4 replies
  • 55452 views

I am having a very strange experience in creating artwork in Adobe Illustrator. I have some older files, specifically for one client, and noticed the colors were duller than when created. I wrote it off as me creating the files incorrectly many years ago. However, I recently updated to Creative Cloud and designed a new project from scratch for a new client with new colors. When I went back to that file today to expand on the project I noticed the colors were duller than previously. I compared some of the color values to the original artwork and noticed that they had been changed slightly (ie: RGB 67 > 67, 187 > 168, 219 > 200; 241>222, 172>153, 27>27; etc).

The files are, and always have been, RGB. It would appear as if my colors are being changed from the time I save and close, to the time I re-open. Any ideas?

      Correct answer Daniel Marciniak

      Hello guys, try this:
      edit-> assign profile -> working RGB (for me default was "profile:display (...)" and that was causing the problem). 

       

       

      4 replies

      A
      AlysonR
      Participant
      May 26, 2022

      This continues to be a consistant problem for me as well. It happens with every Illustrator file I work on and it is incredibly frustrating. Is there still no fix?

      Monika Gause
      Community Expert
      Monika GauseCommunity Expert
      Community Expert
      May 26, 2022

      Please describe us step to step what is happening. Which color mode is the document (check the title bar)? How is color management set up? How do you measure the values?

      A
      AlysonR
      Participant
      June 6, 2022

      The document is in RGB color mode. I've attached a screenshot of my color management settings – basically the Illustrator default. My experience is just like everyone elses; over time the colors change/get darker. I always have to reference an external doc I've created with the correct HEX codes just to reset everything. I'm about ready to quit using Illustrator all together and move all projects to Figma.

       

      J
      Juana6C1A
      Participant
      December 14, 2021

      I have the same issue! And as I couldn't find a way to solve it, I have to make new files again and again. Any new solutions??

       

        Ton Frederiks
        Community Expert
        Ton FrederiksCommunity Expert
        Community Expert
        December 14, 2021

        I suggest to contact support, they can have a look inside your system:

        Welcome to Adobe Customer Care! Need help?

        Iamlefteriswhoareyou?
        Iamlefteriswhoareyou?
        Participant
        November 28, 2019

        Hi there! I am facing the exact same issue with Illustrator. I create a new ai RGB file, I work, I close the file and next day I open again looks like my colors have been changed to dull colors, they look like CMYK even the fact that my file was always RGB...

        Any solution so far to this mystery conversion? 

          Monika Gause
          Community Expert
          Monika GauseCommunity Expert
          Community Expert
          November 28, 2019

          How is color management set up?

          Iamlefteriswhoareyou?
          Iamlefteriswhoareyou?
          Participant
          November 28, 2019

          my color settings setup is as below. Though, I haven't make any changes since yesterday that I worked on my file. Also, I have faced the same issue again in the past and I changed all my document's colors one by one..

          Monika Gause
          Community Expert
          Monika GauseCommunity Expert
          Community Expert
          January 17, 2018

          How's your color management set up?

          How's your soft proof set up and have your perhaps turned it on?

          Does the document color profile match the working profile?

          WHich app does your client use to view it?

          Is that app color management enabled and is it set up correctly?

          H
          hollidayinkAuthor
          Participant
          January 17, 2018

          - I am using 'North America General Purpose 2' for my color settings across all creative suite programs.

          - I don't know what soft proof is, but I don't believe I've turned it on. How would I check?

          - The document color mode is RGB. I attached a screenshot of the color settings.

          - I sent the client a low-res PDF for proofing. This is a web project, so is it possible that it's converting the colors when I save a PDF rather than exporting it as a jpg?

          - I'm nto sure how my client views the document, but it seems irrelevant. The colors are changing in my Illustrator file, which is only accessed by me.

          Monika Gause
          Community Expert
          Monika GauseCommunity Expert
          Community Expert
          January 17, 2018

          danah27870700  schrieb

          - I sent the client a low-res PDF for proofing. This is a web project, so is it possible that it's converting the colors when I save a PDF rather than exporting it as a jpg?

          In your settings you have turned off all warnings ("Ask when ...") so whatever Illustrator is doing, you won't notice. Turn them back on again.

          When you save a PDF, it depends on the color options if colors get converted. Of course it's possible that this happens.

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