Illustrator is changing my color values

Community Beginner ,
Jan 17, 2018 Jan 17, 2018

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I am having a very strange experience in creating artwork in Adobe Illustrator. I have some older files, specifically for one client, and noticed the colors were duller than when created. I wrote it off as me creating the files incorrectly many years ago. However, I recently updated to Creative Cloud and designed a new project from scratch for a new client with new colors. When I went back to that file today to expand on the project I noticed the colors were duller than previously. I compared some of the color values to the original artwork and noticed that they had been changed slightly (ie: RGB 67 > 67, 187 > 168, 219 > 200; 241>222, 172>153, 27>27; etc).

The files are, and always have been, RGB. It would appear as if my colors are being changed from the time I save and close, to the time I re-open. Any ideas?

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Adobe Community Professional ,
Jan 17, 2018 Jan 17, 2018

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How's your color management set up?

How's your soft proof set up and have your perhaps turned it on?

Does the document color profile match the working profile?

WHich app does your client use to view it?

Is that app color management enabled and is it set up correctly?

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Adobe Community Professional ,
Jan 17, 2018 Jan 17, 2018

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You need to make Color Management settings. The link that I share will help you with this.

Creative Suite * Keeping colors consistent

Graphic Designer Educator / PrePress Consultant

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Community Beginner ,
Jan 17, 2018 Jan 17, 2018

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Thank you for the article. I read through it and checked to make sure my color profiles were synchronized, which they are. Unfortunately, I think this still remains a mystery.

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Community Beginner ,
Jan 17, 2018 Jan 17, 2018

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- I am using 'North America General Purpose 2' for my color settings across all creative suite programs.

- I don't know what soft proof is, but I don't believe I've turned it on. How would I check?

- The document color mode is RGB. I attached a screenshot of the color settings.

- I sent the client a low-res PDF for proofing. This is a web project, so is it possible that it's converting the colors when I save a PDF rather than exporting it as a jpg?

- I'm nto sure how my client views the document, but it seems irrelevant. The colors are changing in my Illustrator file, which is only accessed by me.

Screen Shot 2018-01-17 at 2.06.36 PM.png

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Adobe Community Professional ,
Jan 17, 2018 Jan 17, 2018

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danah27870700  schrieb

- I sent the client a low-res PDF for proofing. This is a web project, so is it possible that it's converting the colors when I save a PDF rather than exporting it as a jpg?

In your settings you have turned off all warnings ("Ask when ...") so whatever Illustrator is doing, you won't notice. Turn them back on again.

When you save a PDF, it depends on the color options if colors get converted. Of course it's possible that this happens.

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Community Beginner ,
Jan 17, 2018 Jan 17, 2018

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But would it affect the colors on the working illustrator doc if I were to, say, export a Press Quality PDF?

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Adobe Community Professional ,
Jan 17, 2018 Jan 17, 2018

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If you make sure that you don't overwrite the working document: no.

But if you export the PDF and then continue working in it by accident and then overwrite the original document: yes.

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New Here ,
Nov 28, 2019 Nov 28, 2019

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Hi there! I am facing the exact same issue with Illustrator. I create a new ai RGB file, I work, I close the file and next day I open again looks like my colors have been changed to dull colors, they look like CMYK even the fact that my file was always RGB...

Any solution so far to this mystery conversion? 

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Adobe Community Professional ,
Nov 28, 2019 Nov 28, 2019

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How is color management set up?

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New Here ,
Nov 28, 2019 Nov 28, 2019

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my color settings setup is as below. Though, I haven't make any changes since yesterday that I worked on my file. Also, I have faced the same issue again in the past and I changed all my document's colors one by one..

Screenshot 2019-11-28 at 14.51.06.png

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Adobe Community Professional ,
Nov 28, 2019 Nov 28, 2019

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Those settings shouldn't cause any changes.

Maybe corrupt preferences. But if this appears sporadically, it will be difficult to sort out.

You should report this to http://illustrator.uservoice.com and maybe the engineers have an idea.

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Adobe Community Professional ,
Nov 28, 2019 Nov 28, 2019

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New Here ,
Dec 14, 2021 Dec 14, 2021

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I have the same issue! And as I couldn't find a way to solve it, I have to make new files again and again. Any new solutions??

 

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Adobe Community Professional ,
Dec 14, 2021 Dec 14, 2021

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I suggest to contact support, they can have a look inside your system:

Welcome to Adobe Customer Care! Need help?

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