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Participant
November 14, 2023
Question

Illustrator is freezing, can you help?

  • November 14, 2023
  • 2 replies
  • 7190 views

Laptop freezes when I open Illustrator. What could be causing it?

This topic has been closed for replies.

2 replies

Monika Gause
Community Expert
Community Expert
November 14, 2023

Which version, which system?

Did this work previously?

 

How much RAM is installed and how many other apps are open?

Also: reboot the system and try again.

Participating Frequently
January 14, 2024

Hello! I was wondering if a solution was found for this?

I have 64GB of ram, and have rebooted, and also updated everything and am experieincing this issues for about 3-4 months now.

Monika Gause
Community Expert
Community Expert
January 14, 2024

Which system is it?

When is it freezing? What are you doing when it's triggered?

Michael Ambroise
Community Expert
Community Expert
November 14, 2023

If Adobe Illustrator crashes, try updating the software, closing unnecessary applications, and checking file sizes; If problems persist, consider resetting preferences.

_______Senior graphic designer | United Nations Population Fund