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M
Minnepolitan
Known Participant
June 14, 2021
Answered

Illustrator is not exporting all artwork on the artboard to jpeg

  • June 14, 2021
  • 2 replies
  • 43357 views

Has anyone had this happen? I'm creating a super simple animated gif. I created my art in AI, each artboard is a duplicate of the previous artboard. All art is visbibe on my artboards. No layers. No art has any effects (opacity, multiply)- when it exports, AI is failing to export all of the artwork on the artboard. 

Anyone know what might be up?

    Correct answer LizzyDS

    Heya! I just had this problem too.

    It turned out to be Overprint was checked on some elements. (NO idea how.)

    Just check and uncheck the Overprint box(es) in the Attributes Window [Ctrl+11].

    2 replies

    LizzyDS
    LizzyDSCorrect answer
    Participant
    May 5, 2022

    Heya! I just had this problem too.

    It turned out to be Overprint was checked on some elements. (NO idea how.)

    Just check and uncheck the Overprint box(es) in the Attributes Window [Ctrl+11].

      P
      pukr51670531
      Participant
      February 9, 2024

      Hey Lizzy! Almost 2 years later and your answer is still saving designers from hours of wtf hysteria. Thank you, thank you, thank you!

        M
        manuel_2117
        Participant
        March 14, 2025

        Hi, so frustrated. I was saving several images of patterns in the same box with the same dimensions with a single artboard. (using the eyedropper tool to fill the box with the different patterns). Using export as, jpeg, clicking artboards, then res 300, art optimized, color model RGB, quality 10 and embed ICC profile. and had 5 images export just fine with file sizes ranging from 3-7 mb. Suddenly no matter what I did I only have the blank artboard exporting with no artwork at all with the file size at 300 kb.  I have tried updating, restarting my computer and illustrator, set bleeds to 0, no fractional values on my artboard and the overprint box thing. (I have tried to to uncheck overprint in the attributes panel, even with the artwork selected but it is greyed out. ) I was using this method so that I could convert the export from cmyk to rgb with each export as that function seems to not be available with save for screens or web. Also the quality seems better. But now I seem to not be able to export any artwork.....what is going on? Please and Thank-you


        I am having the same problem. When I export an image as a jpeg, the file downloads but cannot be opened because it says the file is empty. I'm not sure how to fix it. I checked Attributes, and the overprint box is unchecked. 

        Monika Gause
        Community Expert
        Monika GauseCommunity Expert
        Community Expert
        June 15, 2021

        Please show something.

        Contents of the layers panel are important as well. Perhaps the layers are set to non-printing?

        M
        MinnepolitanAuthor
        Known Participant
        June 15, 2021

        Thanks Monika 🙂

        I have not modified any layer preferences. 

        Below are two exported artboards. 19 is a  drag + duplicate of 18. You can see that all the artwork is visible on all of the artboard.s (1819.jpg) but when exported to jpeg, random items go missing. I literally selected the artboard tool to duplicate the previous artboard. This happens sucessfully. I modified some text, which exported correctly. 

        Here is a shot of the layer. Everything is visbible- which I would expect because this is all one layer, and the subgroups have not been modified. Its just these few artboards where content disappears. My export method was "export to jepg" artboards selected. 

        J
        JuliaTM1
        Participating Frequently
        June 15, 2021

        Hi Monika, sometimes its faster to find a work around.

        Would try saving as a jpeg/gif instead of exporting. Also if the images used have a clipping mask or a translucent background, this can cause an issue. Example the logo top left, if it is a photo trace with clipping mask sometimes this can create an issue when saving as photo/jpeg that already has many paths. All else fails take all the layers (in a saved copy ) that are not used and combine / simplify the artwork as much as possible. Been a long time since I made an animated gif ( like 20yrs *-*), but back in the day each element was saved individually ( example rollover image separate than non active component) and put together in the respective program (dreamworks/fireworks). Good luck!

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