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Illustrator is so slow

New Here ,
May 08, 2024 May 08, 2024

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Illustrator is close to unuable since the AI's been added. The AI which is really not great as it stands now.

Is there a way to turn the AI off as it doesnt create much usable graphics and have the software run normally. It is horribly slow at the moment and makes the workflow really poor. I don't want to downgrade to previous versions as all new work is saved on current. 

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Bug , Performance

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Adobe
Community Expert ,
May 09, 2024 May 09, 2024

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Which version, which system?

Exactly what is slow?

 

In case you are on a Mac: do you have the apps Rectangle or Magnet installed? They are not compatible with Illustrator. Other Window Managers might be affected as well. Also Proofpoint might cause issues.

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New Here ,
May 09, 2024 May 09, 2024

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Version 28.5, but it has been doing the same thing since first AI version. Latest Beta does the same.  

I am on Windows 10. 

The entire software freezes on simple actions like move objects, copy, ctrl actions. Long pauses almost every other action. 

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Adobe Employee ,
May 10, 2024 May 10, 2024

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Hello @Scarset Vincent,

We understand that encountering technical issues can be frustrating. Would you mind trying the suggestions shared in this help article (https://adobe.ly/3yoMKPd) and letting us know if it helps?

Also, try performing a clean reinstallation of the GPU drivers (Intel / NVIDIA / AMD) and setting the Graphics Preference to High-Performance for Illustrator (https://adobe.ly/4b9HEVR) and share your observations.

Looking forward to hearing from you.

 

Thanks,

Anubhav

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