illustrator issue

Hi!! i have download and install adobe illustrator's latest update but i can't open it... What should I do?

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Community Manager

We understand that encountering technical issues can be frustrating. We are here to help and would like to suggest trying to run Illustrator under a different administrator account (https://support.microsoft.com/en-us/windows/create-a-local-user-or-administrator-account-in-windows-20de74e0-ac7f-3502-a866-32915af2a34d) and checking if it helps. If the issue persists, kindly try using the Creative Cloud Cleaner Tool (https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html) to remove Illustrator and then reinstall using the Creative Cloud desktop application and share your observations. We appreciate your time and effort in helping us resolve this issue.

Thanks,

Anubhav