Illustrator Issues When Copying to a New File

Question

Hi,I’m experiencing a few issues in Illustrator and need some help identifying the causes:Why do shapes (such as logos and icons) become distorted when copied into a new file?Why do fonts automatically convert to outlines when pasted into a new file?Why doesn’t the artboard copy over when pasting into a new file?Thank you,Sammi

Monika Gause · Accepted Answer

Hi @Monika Gause @Anubhav M,

Do you know which software has a clipboard?

I'll try to run computer in a safe mode.

Thank you,

Sammi

Here's a list of applications that are known to interfere:

Parallels Toolbox running with the Clipboard History
LogoTech Keyboard management software
TeamVewer Clipboard > Use Shared Clipboard
Apple iOS device simulator from Xcode
Windows Multi-clipboard
Windows Clipboard History
Clippy
Chrome Remote Desktop
Mouse Pointer Highlighter
AnyViewer
Pastebot app
Overzealous antivirus (Digital Guardian) as well as viruses that empty the clipboard
Vector Magic

Monika Gause · Answer

Most probably you have some software installed that interferes with the clipboard.

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