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Participant
January 3, 2020
Question

Illustrator keeps crashing when I use gradients!!!!!

  • January 3, 2020
  • 12 replies
  • 7715 views

Illustrator keeps crashing when I use gradients. Every time I drag a color to the gradients it crashes. I have the new Illustrator but it keeps happening. Please helllllllllllp!!!!!!!!!!

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12 replies

Participant
January 3, 2020

Hello

 
I use illustrator cc 2020. I am just dragging a color into the gradients. I think I use cmyk color mode. Everything else works, just the gradients make it crash.
Monika Gause
Community Expert
Community Expert
January 3, 2020

Which version, which system?

What exactly are you doing? Which color do you "dragto the gradients"?

Which document color mode is this?

Are those new or old files?

Can you create gradients using different methods?

 

Does everything else work?

Did you already restart the computer?

Participant
January 3, 2020

Hello

 
I use illustrator cc 2020. I am just dragging a color into the gradients. I think I use cmyk color mode. Everything else works, just the gradients make it crash.
Monika Gause
Community Expert
Community Expert
January 3, 2020

What kind of color? A spot color? Did you create the swatch? How?

Does it work when you double click in the gradient panel to open the swatches panel and then select the swatch?