Illustrator Keeps Crashng

[PrincessPri1958]

I am running windows 11 and the app was having trouble responding while I wa working, then it crashed. Everytime I open it, it crashes. Everything is updated, I have restarted my computer and closed other windows and apps. Please help

[Anubhav M]

Hello @PrincessPri1958,

We understand how frustrating it can be to encounter crashes in the middle of work. Would you mind trying the suggestions shared in this help article (https://adobe.ly/48hSbvN) and checking if it helps? Also, kindly submit the crash report using your Adobe email address and share it here for quick tracking. Steps are shared here: (https://adobe.ly/3uD9tpp). We appreciate your time and patience in helping us resolve this issue.

Looking forward to hearing from you.

Thanks,

Anubhav

[PrincessPri1958 · Accepted solution]

Thank you, a tech remote access my computer and remedied the problem