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Hey there. I've just run a clean install of Windows 10 on my work PC and for some reason after installing illustrator I've come across some issues.
At first i thought it was just the Libraries panel that wasn't loading, but after trying to open a new document, I see that the new doc panel is also broken.
The libraries panel is there, but the panel is completely white, and at the top it says '%DL_LIBRARIES_PANAL_NAME'.
Has anyone else come across this in the latest 2019 build? I've tried re-installing it, no luck.
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I tried this article first thing, it didn't help. thank yo though.
I've been on chat with support all morning. It turns out the 'extensions' folder was corrupt. It required deleting and replacing with a fresh one. all sorted
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I tried this article first thing, it didn't help. thank yo though.
I've been on chat with support all morning. It turns out the 'extensions' folder was corrupt. It required deleting and replacing with a fresh one. all sorted