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Pietinator
Participant
May 17, 2022
Answered

Illustrator library thumbnails don't show anymore

  • May 17, 2022
  • 2 replies
  • 770 views

Hello,

 

I have been working on some isometric designs in illustrator and am trying to keep my library up to date so i can easily use my designs in future projects. Recently i ran into a problem. The thumbnails in the library don't show the artwork anymore wich makes it harder to find the right file. Instead it shows the Creative Cloud icon. It is extra weird beceause it didn't always do this. My older artwork still shows. Is there anyway i can refresh these images so i have a better overview of my library?

 

In the image below you can see an example of my library in illustrator. As you can see most of the artworks are visible, but the most recent ones are not. 

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    2 replies

    Ton Frederiks
    Community Expert
    Ton FrederiksCommunity ExpertCorrect answer
    Community Expert
    May 17, 2022

    Probably this problem and the engineers are aware of it:

    https://community.adobe.com/t5/creative-cloud-services-discussions/cc-library-preview-not-showing-in-cc-desktop-app-or-the-cc-library-panel-in-other-adobe-apps/m-p/12903498#M32282

    P
    PietinatorAuthor
    Participant
    May 18, 2022

    It does seem like the same problem. Thank you. 

    melissapiccone
    Community Expert
    melissapicconeCommunity Expert
    Community Expert
    May 17, 2022

    I moved your post over to the Illustrator discussions. Can you see the previews in your Creative Cloud app?

    Melissa Piccone | Adobe Trainer | Online Courses Author | Fine Artist
    P
    PietinatorAuthor
    Participant
    May 18, 2022

    Thanks. No they don't show in de Creative Cloud app either. 

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