Illustrator library

Forum|Forum|5 years ago
September 9, 2020
2 replies
620 views

I'm not able to add a swatch or use a swatch from my illustrator library. I have loged out, reinstalled illustrator, still does not work. I added a swatch to the Library on inDesign and it works fine just not illustrator. Can someone tell me how to fix this.

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Correct answer Ton Frederiks

Hard to replicate your problem.

You may contact Adobe support and/or try this forum:

https://community.adobe.com/t5/creative-cloud-services/bd-p/cc-services?page=1&sort=latest_replies&filter=all&topics=label-libraries

Monika Gause

Community Expert

Can you log out of your Creative Cloud account and then in again?

taniag93704860Author

Participant

I have MacOS Catalina. I have illustrator up to date, and it is the illustrator library that is not working.

I did loged out, and I also unistalled illustrator. The Library works fine in InDesign. I try adding a swatch in my coworker library just to check if it was not only me, and his is working fine.

Monika Gause

Community Expert

Please describe what exactly you are doing and what exactly is happening.

And show screenshots.

W

Wood.Vibes.Only

Participant

I had a library full of edited images and designs and it all disappeared yesterday evening. I was fine yetsterday morning.

Monika Gause

Community Expert

Please create your own new thread and tell us all the details about your system, version and what kind of library you are talking about.

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