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Toda vez que eu instalo uma fonte nova, seja pelo creative cloud ou manualmente, o Illustrator não reconhece essa fonte e eu preciso fechar ele e abrir de novo. Acontece SEMPRE. Alguém já passou por isso e sabe como resolver?
Hello @Romer32364451thut,
Thanks for confirming. Our team has attempted to resolve a similar issue in the latest Illustrator (Beta). Would you mind installing it to see if it helps resolve the problem?
Looking forward to hearing from you.
Anubhav
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@Romer32364451thut no, I don't have any issues. Are you installing Adobe fonts? Google fonts? Or a literally a third-party website of fonts? My process, is install my fonts beforehand and launch Illustrator. If I need to install a font while Illustrator is open, I would 'quit' Illustrator and 'restart' Illustrator, so that it can recogniz the fonts. On the rarest occasions, a corrupted font cache can cause recognition issues. Clearing the system font cache (or using a font management tool) might help.
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It happens with all fonts, no matter where they come from (adobe, Google, third-party etc). If I install a new font while using illustrator, I need to close it and open it again. I'm gonna try cleaning the font cache. Thanks man!
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Hi, cleaning the font cache solves your problem?
Cause we got the same in ONE of our Illustrator. In other 3, we don´t have this problem.
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nope. I also reinstalled illustrator and the problem persists.
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Hello @Romer32364451thut,
This does sound troubling. To better understand the root cause of the problem, could you try running Illustrator under a different administrator account (Windows / macOS) and check if it helps?
Looking forward to hearing from you.
Anubhav
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Hey Anubhav!
It didn't work 😞
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is there anything else to try? I really need to get this solved
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Hello @Romer32364451thut,
Thanks for confirming. Our team has attempted to resolve a similar issue in the latest Illustrator (Beta). Would you mind installing it to see if it helps resolve the problem?
Looking forward to hearing from you.
Anubhav
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it worked!
thanks man!
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Awesome. Thanks for the confirmation. Please feel free to reach out to us in the future for any assistance.
We would be happy to help.
Thanks,
Harshika
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