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Illustrator named Spot Colours in Library Reverting to CMYK

New Here ,
Sep 16, 2024 Sep 16, 2024

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We use shared colour libraries in Illustartor however there's a bug where the colours retain the name in the library, but when you click on the colour to fill an object, that colour is now a CMYK value not the named colour.  This occurs if it's a custom made name or a Pantone.    

This issue is happening across multiple computers and systems so would like to know when this will be fixed. 

Thanks

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Adobe
Community Expert ,
Sep 16, 2024 Sep 16, 2024

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PANTONE spot colors are no longer included as part of Cretive Cloud programs. This is because PANTONE now has created a subscription only access to their colors called PANTONE Connect. For more information about this either go to PANTONE's website or check out https://exchange.adobe.com/apps/cc/103029/pantone-connect#.

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New Here ,
Sep 16, 2024 Sep 16, 2024

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Hi Bill, yes I understand the Pantone situation, lets not go there. 
However this isn't releated to pantone libraries not being included, it's to do with a bug on spot colour names in the library, it doesn't matter if the name is user created or a pantone named spot colour.  

I've since found mentions of this same issue going back years so is Adobe doing anything to fix it with the customers subcription funds is the main consideration we have. 

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Community Expert ,
Sep 17, 2024 Sep 17, 2024

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Yes, these problems have been reported in 2017.

See this Uservoice report (I think the name should be fixed, they don't get added twice anymore):

https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/31943515-global...

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New Here ,
Sep 17, 2024 Sep 17, 2024

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Thanks, Oh wow pages of such a fundamental bug in being able to use shared libraries looking like it's going to stem over a decade.  It's safe to say Adobe do no care about this and won't ever be fixing it. 

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Adobe Employee ,
Sep 30, 2024 Sep 30, 2024

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Hello @dan_4332,

Sorry for the delayed response. Our product team has tried fixing this in the latest release of Illustrator 28.7.1. Would you mind confirming the version of Illustrator installed and a screen recording of the problem, if it still occurs, so we can check it with them?

Looking forward to hearing from you.


Thanks,

Anubhav

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Community Expert ,
Sep 30, 2024 Sep 30, 2024

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Hello @Anubhav M  I am using the 28.7.1 version, but cannot see any change for the better.

I have not seen any mention of a fix in the various prerelese/beta discussions. What has exactly fixed?

The screen recording I posted to UserVoice still shows exactly what the problems are:

I have added a video to Uservoice:

https://illustrator.uservoice.com/assets/238147915/CC%20LIB%20COLORS%20PROBLEMS.mp4

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