Illustrator Navigator Bug

Forum|Forum|5 years ago
February 10, 2021
4 replies
1623 views

Navigator is non functional, not sure when it began, fairly recently.

Clicking anywhere on navigator while zoomed in just starts scrolling the artboard down slowly.
Previously clicking on a section in navigator would take me to that region of the artboard, now it just slowly scrolls the main view in the opposite direction to where i've clicked in navigator.

Latest version of Windows 10 64

Latest version of Illustrator

Bug

T

TylersAKS

Participant

This just happened to me as well, can confirm that it occured when creating large artboards for signage, I don't know what triggered it exactly but just wanted to confirm it is still happening. My artboards were 33x78.5 inches and I had 6 of them.

Anubhav M

Community Manager

Hello everyone,

Our product team has identified the problem and is currently investigating it. I will update this thread as I have more info.

Feel free to reach out if you have more questions or need assistance. We'd be happy to help.

Anubhav

Y

Yinzer5000

Participant

I am absolutely having this issue too! You are not alone!

It weirdly seems like it us just us though. Right?

I cannot figure this out and it is causing huge headaches for such a seemingly small thing.

Srishti Bali

Community Manager

Hi there,

Sorry about the delay. I am hopeful that the issue was fixed. If not, please try the suggestions shared on this page (https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illu...) and let us know how it goes.

Feel free to let us know if you still need assistance. We'd be happy to help.

Regards,

Srishti

whcressall

Known Participant

None of this works. There appears to be a bug mapping the movement of the red window in the navigator pane to the canvas. Using a mouse to move the red pane should reposition the actual canvas so that large canvases can be searched quickly. The actual result is using a mouse to manipulate the red pane causes unpredictable and unexpected movement of teh canvas.

Anubhav M

Community Manager

I would like to verify that even in Illustrator 2025 this bug still exists, without much discussion on it apparently. Has anyone discovered a solution, other than just having fewer artboards?

Hello @Devlin324323239dje,

I'm sorry to learn that you're experiencing the same issue in Illustrator. Could you please provide additional information, such as the specific version of the OS/Illustrator, and a screen recording of your exact workflow, so I can attempt to reproduce this on my side?

I look forward to your response.

Anubhav