Illustrator not allowing me to move or manipulate anchor points with direct selection tool

Forum|Forum|11 months ago
April 5, 2025
2 replies
1732 views

Hey Guys,

I am an avid illustrator user, i've been using it for more than 10 years pretty much every day. Today I was trying to manipulate a vector image, and when i click on the anchors, there is a light grey line that goes around the object, and does not allow me to manipulate the points. I can still use the control handles on the anchor to manipulate it, but it is like the anchor itself is locked in space. Any object i click on now has the same problem.

Any help would be great.

Thanks,

Andrew

App installs and updates

M

Mookie5EFB

Participating Frequently

I am also having this problem. Did you figure out a fix?

A

andrewc7668039Author

Participant

Hey,

I contacted Adobe and they came into my computer and deleted some files.
They were quick and didn’t catch what was deleted in my Adobe settings. But
it was something from the last update.

I would reach out to them. They were helpful and it has been fine so far.

clarab49660010

Participant

I used the Adobe chat feature where you talk to an agent on their website.
Then they came in and deleted a recent update. It fixed it instantly. I
haven’t had any issues since. I would go on and talk to a technician. We
ended up calling and talking on the phone as they walked through my
computer. It was helpful as I could show them in real time in illustrator
what was happening and they reproduced the error in front of me on my
computer.

Hope this helps.

I'll try again through the chat then..
Thanks for the reply! At least I know its solvable!