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Illustrator not exporting correctly to pdf

New Here ,
May 01, 2024 May 01, 2024

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I'm having an issue using illustrator (v 28.4.1) to accuratley export to pdf (using Acrobat v 24.1). The file looks completely clear in illustrator, and if I export the files to jpg or png everything turns out fine. But if I export to pdf, the logo of the design gets distorted and blurry. 

 

I'll place the files so you can see. The logo is the triangle shape in the upper portion of the circle. Does anyone know why this is happening?

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Bug , Import and export

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correct answers 1 Correct answer

Community Expert , May 01, 2024 May 01, 2024

You mention Export to PDF. Save as PDF would be better, more visible options.

Export for Screens has a PDF option, but if I rember correctly, the default setting is Smallest File Size, whicould explain the low res image.

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Community Expert ,
May 01, 2024 May 01, 2024

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Can you save and share the Illustrator file? Just rename .ai to .pdf and attach here.

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Community Expert ,
May 01, 2024 May 01, 2024

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In the file you shared, the logo is a low res image.

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Community Expert ,
May 01, 2024 May 01, 2024

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I believe your issue is the rocky triangle edge on the teardrop shapes. The white edge is a vector path and hence looks great. I would take that white triangle make it smaller and file with dark blue, then draw the 2 teardop shapes and file the top on with a gradient, or make a blend. You can then get rid of the bitmap there and the logo will be all vector and looks great at all sizes as will be resolution-independent.

Mike_Gondek_0-1714593109901.png

 

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Community Expert ,
May 01, 2024 May 01, 2024

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You mention Export to PDF. Save as PDF would be better, more visible options.

Export for Screens has a PDF option, but if I rember correctly, the default setting is Smallest File Size, whicould explain the low res image.

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New Here ,
May 01, 2024 May 01, 2024

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Yes, this fixed it! Thanks. That's werid the export for screen's pdf version is not high res.

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Community Expert ,
May 02, 2024 May 02, 2024

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Good to hear that helped, and yes that is a bad default, but you change the settings by clicking the cog wheel.

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