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Illustrator not exporting gradients when exporting to PDF

Community Beginner ,
Oct 27, 2022 Oct 27, 2022

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I just updated to Adobe Illustrator 2023, and when you use the freeform gradient tool and export your files as a PDF, whatever you have set as a freeform gradient disappears.

 

I either need a fix to this ASAP or a way to roll back to the previous version of Ai because I'm working with a brand that uses freeform gradients in a TON of their materials, and PDFs are one of the main filetype resources we use. 

TOPICS
Bug , Draw and design , Import and export , Performance , Print and publish

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Community Expert ,
Oct 27, 2022 Oct 27, 2022

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What are you using to view these PDFs? Do they work in Acrobat?

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Community Beginner ,
Oct 27, 2022 Oct 27, 2022

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I've tried Acrobat, Preview, and just the basic files previewer on my iPad, and the graphics don't show up on any of them for some reason.  

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Community Expert ,
Oct 27, 2022 Oct 27, 2022

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Please create a new file

Put your gradient object into it

Export as a PDF

Check the file

Does it show in Acrobat? (Forget all that Apple crap. It cannot be trusted with PDFs)

If not, please upload that PDF here.

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Community Beginner ,
Oct 27, 2022 Oct 27, 2022

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Well, a couple of things here:

 

1. Every time after updating to the newest 2023 versions of all the Adobe apps, including Acrobat, Acrobat freezes and has to be forced quit every time I try to open a file in it. From the initial preview load I can see in Acrobat the freeform gradients arent showing up.

 

2. I can't really forget Apple in favor of Acrobat because the company I work for has a lot of employees that work here, and the majority of them are using Apple laptops, so I need to make sure they can review brand assets and designs as PDFs.

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Community Expert ,
Oct 27, 2022 Oct 27, 2022

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There are a number of things AI PDFs can contain that don't work properly in Apple's Preview, Freeform Gradients being one of them.

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Community Expert ,
Oct 27, 2022 Oct 27, 2022

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quote

 

2. I can't really forget Apple in favor of Acrobat because the company I work for has a lot of employees that work here, and the majority of them are using Apple laptops, so I need to make sure they can review brand assets and designs as PDFs.


By @defaulthqsnsupqvzb7

 

Apple does not care.

Simple as that.

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Community Beginner ,
Oct 27, 2022 Oct 27, 2022

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UPDATE: My Mac updated to the newest version of iOS yesterday evening, and I believe that's part of what's causing the viewing issue. I'm not sure if this is an Apple bug or an Adobe bug tho.

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New Here ,
Nov 08, 2022 Nov 08, 2022

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Hi, i just updated to Ventura and i'm facing the same issue. My company invoice banner has a freeform gradient that isnt showing up either. I need to invoice a client asap, and i need to find a way around this. How can it be done? Any updates, etc? It shows up in adobe acrobat, not in preview. However when i sent it as a trial to a friend on whatsapp via the desktop app, the gradient showed up. On the phone in the whatsapp app it doesnt. This discrepancy is highly frustrating. 

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Community Expert ,
Nov 08, 2022 Nov 08, 2022

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You could try to select the object that contains the gradient and use Object > Rasterize...

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Community Beginner ,
Nov 08, 2022 Nov 08, 2022

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That's what I've been doing as well. Object > Rasterize > 300 dpi > Background -Transparent. It's not the best, but it gets you where you need to go, at least. 

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New Here ,
Nov 08, 2022 Nov 08, 2022

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Since it was a one page thing, i just temporarily exported it as a png, and then saved that as a pdf. This is highly annoying thing to do though and idk if everyone is experiencing this, or apple silicone users, or just a select few. 

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Community Expert ,
Nov 08, 2022 Nov 08, 2022

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I don't have the problem, but I am still using Catalina.

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Community Expert ,
Nov 08, 2022 Nov 08, 2022

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LATEST

I still have High Sierra installed. Freeform gradients seem to work in Preview version 10. I guess Apple broke something in a later update.

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