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defaulthqsnsupqvzb7
Participant
October 27, 2022
質問

Illustrator not exporting gradients when exporting to PDF

  • October 27, 2022
  • 返信数 7.
  • 23023 ビュー

I just updated to Adobe Illustrator 2023, and when you use the freeform gradient tool and export your files as a PDF, whatever you have set as a freeform gradient disappears.

 

I either need a fix to this ASAP or a way to roll back to the previous version of Ai because I'm working with a brand that uses freeform gradients in a TON of their materials, and PDFs are one of the main filetype resources we use. 

    返信数 7

    honzisletsmind
    honzisletsmind
    Participant
    October 3, 2023

    Hey everyone, macOS Sonoma fixes the issue.

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    October 3, 2023
    quote

    Hey everyone, macOS Sonoma fixes the issue.


    By @honzisletsmind

     

    It is currently not recommended to upgrade to Sonoma. Wait until there is an official "Go" https://helpx.adobe.com/download-install/kb/macos-sonoma-compatibility-common-issues.html 

     

    There are reports of issues in Illustrator all around in the forum.

    A
    Alejandra28979212n03d
    Participant
    September 12, 2023

    I am having the same issue on Mac 13.0 ventura. I have been using this computer since January 2023 and as of last month my freeform gradients dissapers when saving to pdf. I tried changing the standard and nothing works wether I use RGB or CMYK. This is extremely frustrating!!! 

    Doug A Roberts
    Community Expert
    Doug A RobertsCommunity Expert
    Community Expert
    September 12, 2023

    Have you read this complete thread? What are you using to view the PDFs?

    M
    matejl63550032
    Participant
    August 16, 2023

    I have the same problem ..

    MacBook M1 Max - Ventura 13.5; Illustrator ver.: 27.8.1 or Illustrator Beta 27.10 206 same problems when exporting to PDF  using gradients.

    I Have copied artwork to Photoshop and exported it - it works but it is not the same - it is not a perfect vector product at the end - it is the same result if you rasterize artwork in Illustrator when you make a bigger pdf it is not vector ...

    max

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    August 16, 2023
    @matejl63550032  schrieb:

    I have the same problem ..

    MacBook M1 Max - Ventura 13.5; Illustrator ver.: 27.8.1 or Illustrator Beta 27.10 206 same problems when exporting to PDF  using gradients.

    I Have copied artwork to Photoshop and exported it - it works but it is not the same - it is not a perfect vector product at the end - it is the same result if you rasterize artwork in Illustrator when you make a bigger pdf it is not vector ...

    max

     

    This thread discussed probably a dozen issues.

    So please describe your issue. What exactly is in your file, how exactly and using which settings are you exporting it and which PDF viewer are you using,. And if it is not Acrobat, then it's just not reliable.

      L
      Laura29458483vdxv
      Participant
      April 22, 2023

      Same issue. I'm using an ASUS laptop. After I exported the PDF, I used both Microsoft Edge and Adobe Acrobat to check my file, the gradient IS here. But then, I checked my PDF file with my iPhone, the gradient is MISSING. It is quite frustrating. 

      Monika Gause
      Community Expert
      Monika GauseCommunity Expert
      Community Expert
      April 22, 2023

      You do not "check" a PDF with your iPhone. When Prepress is concerned, the iPhone is a toy. 

      L
      Laura29458483vdxv
      Participant
      April 24, 2023

      I sent my artwork in PDF format to my clients who are also my friends via WhatsApp. That's how I found the issue. 

      D
      david.crow
      Participating Frequently
      January 3, 2023

      I'm having the same problem. Ever since upgrading my M1 MacBook Pro to MacOS Ventura, Freeform gradients are not visible in QuickLook Previews or the Preview app. The data is still there and can be seen in Acrobat or Illustrator. This is definitely an issue with MacOS as this problem is present in old files with Freeform Gradients as well. Very frustrating. 

       

      As I continue to hunt for a fix, I'm going to be looking at what has changed with Preview that prevents freeform gradients from rendering. 

      In the meantime, seems like Effect > [Illustrator Effects] Rasterize... is the best bet for keeping the gradient editable and preserving its appearance in the default programs. 

      I've attached a sample file as an AI, PDF, and exported as a PNG. Then a screenshot of the preview as it appears in Finder.

        C
        cesaralopez
        Known Participant
        January 18, 2023

        I'm having the same issue with Ventura 13.1 on an M1 Macbook Pro. Freeform gradients do not show up in Apple Preview but do show up in Acrobat Pro for the same file. Fortunately, in this case, the Freeform Gradient I built was a simple gradient that I was able to convert to a Linear Gradient. Once I converted the gradient to Linear, with the same color stops, the gradient appears just fine in Apple Preview. One may assume this is an issue on Apple's end, however, my experience with Adobe is that it's an Adobe issue. I suspect there's a bug in the Freeform Gradient that prevents the PDF render engine from displaying it properly. One might say, "just use Acrobat and not Preview" but that's not an option for Mac-based clients (I don't know if this is an issue with Windows.) Or worse, what about when the rush Freeform Gradient project you sent to the printer comes back with a proof with colors completely missing and your deadline is at risk of being blown.

         

        Adobe, can you look into this?

          Monika Gause
          Community Expert
          Monika GauseCommunity Expert
          Community Expert
          January 18, 2023
          @cesaralopez  schrieb:

          my experience with Adobe is that it's an Adobe issue. I suspect there's a bug in the Freeform Gradient that prevents the PDF render engine from displaying it properly.

           

          Preview doesn't support several stuff that should be part of the PDF render engine. It simply cannot be trusted with anything. 

          People need to install the Adobe PDF reader. It's free and therefore a viable option for Apple as well as Windows users.

          D
          defaulthqsnsupqvzb7作成者
          Participant
          October 27, 2022

          UPDATE: My Mac updated to the newest version of iOS yesterday evening, and I believe that's part of what's causing the viewing issue. I'm not sure if this is an Apple bug or an Adobe bug tho.

            A
            AnnushkaJali
            Participant
            November 8, 2022

            Hi, i just updated to Ventura and i'm facing the same issue. My company invoice banner has a freeform gradient that isnt showing up either. I need to invoice a client asap, and i need to find a way around this. How can it be done? Any updates, etc? It shows up in adobe acrobat, not in preview. However when i sent it as a trial to a friend on whatsapp via the desktop app, the gradient showed up. On the phone in the whatsapp app it doesnt. This discrepancy is highly frustrating. 

              Ton Frederiks
              Community Expert
              Ton FrederiksCommunity Expert
              Community Expert
              November 8, 2022

              You could try to select the object that contains the gradient and use Object > Rasterize...

                Doug A Roberts
                Community Expert
                Doug A RobertsCommunity Expert
                Community Expert
                October 27, 2022

                What are you using to view these PDFs? Do they work in Acrobat?

                D
                defaulthqsnsupqvzb7作成者
                Participant
                October 27, 2022

                I've tried Acrobat, Preview, and just the basic files previewer on my iPad, and the graphics don't show up on any of them for some reason.  

                Monika Gause
                Community Expert
                Monika GauseCommunity Expert
                Community Expert
                October 27, 2022

                Please create a new file

                Put your gradient object into it

                Export as a PDF

                Check the file

                Does it show in Acrobat? (Forget all that Apple crap. It cannot be trusted with PDFs)

                If not, please upload that PDF here.

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