Illustrator not loading workspaces

Question

I updated Illustrator today and workspaces are not loading.I reseted preferences, it loaded the essential one, but it won't change to any other.I'm working on Windows 10, if it helps...

Eugene Tyson · Accepted Answer

Try restore your preferences. https://helpx.adobe.com/illustrator/using/setting-preferences.html#:~:text=To%20restore%20preferences%20quickly%20using,next%20time%20you%20start%20Illustrator.

Bill Silbert · Answer

To make sure that you never lose any custom settings after trashing preferences you can make a copy of your preference file (after you have all of your settings re-established) and use (a copy of) that "pristine" preference file to replace any future corrupt preference files you may have.

To find the preference file that you are making a copy of:

On Windows 7 and above the preference files are hidden. To find them go to the Control Panel and open Folder Options and then click the View tab. Then select “Show hidden files and folders” or “Show hidden files, folders or drive options” in Advanced Settings. The file you want to copy is the folder at the end of this path: C:\Users\[User Name]\AppData\Roaming\Adobe\Adobe Illustrator [version number].

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded