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illustrator not opening

Chicarcaritas
New Here ,
Mar 02, 2020 Mar 02, 2020

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I just installed Illustrator on my pc, but it doesn't load the plugins. Any ideas? i downloaded the sdk package, but i don't know where to put it...  😕

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Performance , SDK , Sync and storage

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Chicarcaritas
New Here ,
Mar 03, 2020 Mar 03, 2020

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???

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Monika Gause Community Expert
Community Expert ,
Mar 03, 2020 Mar 03, 2020

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This looks like the installation failed.

Did you deactivate your fiewall/antivirus?

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Chicarcaritas
New Here ,
Mar 03, 2020 Mar 03, 2020

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In Response To Monika Gause

Yes, but i cant do anything more...   😕

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