Participating Frequently

Question

Illustrator packaging duplicates of same linked image when working on portable drive

Forum|Forum|5 years ago
February 8, 2021
3 replies
2057 views

Hello all,

Recently Illustrator has started duplicating the same image when used multiple times in the same document, but only if I work off my portable drive. Attached is an example of what I'm referring to. Left is when I save on my local HDD and package the file, Illustrator treats the same image (even though it's used multiple times) as one base image. But if I work off my portable drive (which is 99.99% of my work) it duplicates the image several times, once for every linked instance (right side). I've looked at my settings and online and can't find an answer. Help?

Thank you in advance!

This topic has been closed for replies.

K

kimj89927660

Participant

Hi blue-pills...

not sure if you're still having this issue, I was, however just resolved it (kind of) when I was writing a follow up to Adobe. If you turn off the option for 'relink linked files to document', it no longer creates mulitple duplicates of the same file (_1, _2, _3, _4, etc). I'm not sure why that is, its a little annoying, but that'll fix it.

T

Tanya.siri

Participant

Thank you so much!!!!! Finally I resolved this problem!!!

Srishti Bali

Community Manager

Hi there,

Sorry for the delayed response. I am hopeful that the issue was fixed. If not, please share a few more details like:

OS and version of Illustrator
Is the issue related to a specific document? If yes, could you please share the document with us? You can upload it to the Creative Cloud (https://helpx.adobe.com/in/creative-cloud/help/share.html) and share the download link.
Where are the packages are being saved (Network Drive/ System HDD/ Shared Folder on System /External HDD)?

I have checked it's working fine at my end. You may also try the sugestions shared on this page ( https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illustrator/td-p/11561981 ) and share you observations with us.

Regards,

Srishti

K

kimj89927660

Participant

Hi Srishti,

I was just looking to see if other people had experiecned this, and looks like they have.

This is still an issue, I've noticed it for about a year or so, but am getting more frustrated ith it. I'm working on a brand new MAC Studio, and latest version of macOS (Sonoma 14.0) and Illustrator (2024).

The files are being saved in a linked folder, that is creakted when you 'package' the file. However I did just try and package, with various options of turning off 'collect links in seprate foler' and 'relink linked files to documnent'. When I turned off the second option (relink linked files to documnent) it resolved the issue.

I was also getting frustrated that when the grid was turned on, it slowed down the file DRASTICALLY (even working on more powerful computers). however this appears to be better from a recent update. \

Thanks, Kim

Anubhav M

Community Manager

Hello @kimj89927660,

Sorry for the delayed response. I hope the problem is resolved by now. If not, would you mind trying to do this from a folder on your computer's internal drive and checking if it helps?

Looking forward to hearing from you.

Thanks,

Anubhav

B

blue_pillsAuthor

Participating Frequently

For some reason I can't edit my post, so I'm adding that I am using the latest version of Illustrator (25.1) on a Mac running Mojave (I'm keeping it for now since a program I use won't run on more recent versions of Mac OS). I'm also embedding the issue below so no one needs to download the image file.

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